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Wireless Management Intern

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Vatic Outsourcing

2mo ago

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Marietta
  • Quick Apply

AI generated summary

  • You need wireless carrier knowledge, advanced Excel skills, data management experience, finance understanding, contract review capability, and telecom management familiarity. College enrollment preferred.
  • You will analyze invoices, manage client mobility landscapes, facilitate meetings, oversee online portals, support various teams, assist MMS reps, and take notes during client calls.

Requirements

  • Up to date knowledge of all plans, features, pricing, and on-going promotions for each wireless carrier
  • Microsoft Office competency: especially moderate level Excel knowledge and experience (i.e., pivot tables, VLOOKUP’s)
  • Managing large volumes of data in excel and databases
  • Navigating wireless carrier portals
  • General knowledge of business finance – cost allocation, AP and GL Process
  • Expert level Excel knowledge including the use of advanced functions and pivot tables
  • Reviewing, understanding, and managing carrier contracts
  • Knowledge of Telecom Expense Management and/or Mobility Management
  • Ability to engage and guide a client in discussion of their mobility management ecosystem
  • Working towards a college degree preferred
  • Work Authorization/Security Clearance (if applicable)
  • Job contingent upon a background check

Responsibilities

  • Analysis of invoice and summary of recommendations sent to client
  • Ownership of client’s mobility landscape including vendors, hardware, roadmap and mobile security
  • Facilitate client call setup or internal meetings to discuss client opportunities
  • Manage internal client online portal – login credentials, contracts loaded, standard plans & upcoming renewals
  • Work closely, in a dotted-line relationship with the Business Intelligence organization responsible for the Mobility Management Dashboard Program
  • Work closely with parallel organizations in BI, TMS, HelpDesk, Mobility Solutions and Client Account Management to facilitate client-facing support and knowledge transfer. Ensure all peers are current on mutual clients.
  • Be available to the MMS rep to assist with any questions/requests/requests/reports as needed
  • Join a minimum of 25% of the client MMS-Led Dashboard calls and be responsible calls and be responsible for the note-taking that the MMS rep will send to the client

FAQs

What is the primary responsibility of the Wireless Management Intern?

The primary responsibility of the Wireless Management Intern is to assist the Wireless team with cost reduction, visibility, and management of clients’ mobility accounts and services.

What are the expected working hours for this internship?

The internship is part-time, ideally requiring 20-24 hours per week, with days and hours based on your school/class schedule.

Is this internship position paid?

The job description does not specify whether the position is paid or unpaid; please inquire directly with the organization for clarification.

What skills are preferred for this internship role?

Preferred skills include expert-level Excel knowledge, general knowledge of business finance, contract management, and knowledge of Telecom Expense Management or Mobility Management.

Are there opportunities for advancement in this internship?

Yes, it is the intent that this intern role may lead to an Apprentice position, which is a more client-facing role, in 6 to 12 months.

What educational background is required for this position?

Candidates are preferred to be working towards a college degree, although specific fields of study are not mentioned.

Will the intern interact with clients directly?

The intern will join a minimum of 25% of client MMS-led dashboard calls and will take notes for the MMS representative, indicating some level of client interaction.

What software skills are necessary for this role?

Microsoft Office competency is required, especially a moderate level of Excel knowledge including experience with pivot tables and VLOOKUPs.

Are there any specific eligibility qualifications needed for this position?

Yes, candidates may need work authorization or security clearance if applicable, and the position is contingent upon a background check.

What is the work environment like for this position?

This position operates in a professional office environment.

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Vatic Outsourcing

Your Full-Service Telecom Management Partner

Telecommunications
Industry
51-200
Employees
2001
Founded Year

Mission & Purpose

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.