Logo of Huzzle

Home

Matches

Explore

Manage

Wireless Telecom Management Intern

image

Vatic Outsourcing

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Data
    IT & Cybersecurity
  • Marietta
  • Quick Apply

AI generated summary

  • You need knowledge of wireless plans, Excel skills (pivot tables, VLOOKUP), data management, carrier contracts, telecom expense management, and business finance basics. A college degree is preferred.
  • You will analyze invoices, manage client mobility landscapes, facilitate meetings, oversee online portals, collaborate with teams for client support, and take notes during client dashboard calls.

Requirements

  • Up to date knowledge of all plans, features, pricing, and on-going promotions for each wireless carrier
  • Microsoft Office competency: especially moderate level Excel knowledge and experience (i.e., pivot tables, VLOOKUP’s)
  • Managing large volumes of data in excel and databases
  • Navigating wireless carrier portals
  • General knowledge of business finance – cost allocation, AP and GL Process
  • Expert level Excel knowledge including the use of advanced functions and pivot tables
  • Reviewing, understanding, and managing carrier contracts
  • Knowledge of Telecom Expense Management and/or Mobility Management
  • Ability to engage and guide a client in discussion of their mobility management ecosystem
  • Required Education and Experience: Working towards a college degree preferred.
  • Work Authorization/Security Clearance (if applicable)
  • Job contingent upon a background check

Responsibilities

  • Analysis of invoice and summary of recommendations sent to client
  • Ownership of client’s mobility landscape including vendors, hardware, roadmap and mobile security
  • Facilitate client call setup or internal meetings to discuss client opportunities
  • Manage internal client online portal – login credentials, contracts loaded, standard plans & upcoming renewals
  • Work closely, in a dotted-line relationship with the Business Intelligence organization responsible for the Mobility Management Dashboard Program
  • Work closely with parallel organizations in BI, TMS, HelpDesk, Mobility Solutions and Client Account Management to facilitate client-facing support and knowledge transfer. Ensure all peers are current on mutual clients.
  • Be available to the MMS rep to assist with any questions/requests/requests/reports as needed
  • Join a minimum of 25% of the client MMS-Led Dashboard calls and be responsible for the note-taking that the MMS rep will send to the client

FAQs

What is the primary focus of the Wireless Telecom Management Intern position?

The primary focus of the Wireless Telecom Management Intern position is to assist the Wireless team with cost reduction, visibility, and ongoing management of clients’ mobility accounts and services.

Who will the intern report to?

The intern will report to the Director of Telecom Management Services.

What are the essential functions of the internship?

Essential functions include addressing issues through a ticketing system, assisting Mobility Management Specialists, managing accounts, and maintaining up-to-date knowledge of wireless plans, features, and pricing.

What skills are preferred for candidates applying to this internship?

Preferred competencies include general knowledge of business finance, expert-level Excel knowledge, reviewing carrier contracts, and knowledge of Telecom Expense Management and/or Mobility Management.

How many hours is the intern expected to work per week?

The intern is ideally expected to work at least 20 - 24 hours per week, with the schedule based on their school/class commitments.

Is prior experience required for this intern position?

No prior experience is specified, but candidates are expected to be working towards a college degree.

Are there opportunities for advancement within the internship?

Yes, it is the intent for this intern role to potentially lead to an Apprentice position in a 6-to-12-month period.

What work environment can the intern expect?

The position operates in a professional office environment.

Is a background check required for this position?

Yes, the job is contingent upon a background check.

What is the company’s commitment regarding equal employment opportunity?

The company is committed to providing equal employment opportunity to all individuals, valuing diversity, and creating an inclusive and respectful work environment.

image

Vatic Outsourcing

Your Full-Service Telecom Management Partner

Telecommunications
Industry
51-200
Employees
2001
Founded Year

Mission & Purpose

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.