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198085 (MG) Waiting List Co-ordinator

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NHS Lothian

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare
  • Edinburgh

AI generated summary

  • You must assist in managing waiting lists, ensure timely patient bookings, handle clinic referrals, input patient data accurately, and confirm appointments to minimize DNA rates.
  • You will manage waiting lists, book patient appointments, support patient pathways, handle referrals, and confirm bookings to reduce DNAs and optimize clinic utilization.

Requirements

  • **Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
  • To support the Waiting List Co-ordinator with the management of the Oral Health Service waiting list ensuring achievement of national and local targets set by the Scottish Government, responsible for the safe and timely booking of patients for all dental specialties, this also includes arranging pre admission clinics.
  • To provide an efficient booking service for the patient to support the patient pathway.
  • To manage referrals to clinics providing additional capacity in line with agreed protocols.
  • Prompt and accurate input of patient details to the Oral Health Service waiting lists and booking of patient appointments.
  • Ensure confirmation of booking to reduce DNA rate and maximize clinic utilisation.

Responsibilities

  • To support the Waiting List Co-ordinator with the management of the Oral Health Service waiting list ensuring achievement of national and local targets set by the Scottish Government, responsible for the safe and timely booking of patients for all dental specialties, this also includes arranging pre admission clinics.
  • To provide an efficient booking service for the patient to support the patient pathway.
  • To manage referrals to clinics providing additional capacity in line with agreed protocols.
  • Prompt and accurate input of patient details to the Oral Health Service waiting lists and booking of patient appointments.
  • Ensure confirmation of booking to reduce DNA rate and maximize clinic utilisation.

FAQs

Is this position part-time or full-time?

This position is part-time.

What is the main responsibility of the Waiting List Co-ordinator?

The main responsibility is to manage the Oral Health Service waiting list and ensure the timely booking of patients for all dental specialties.

Are there any adjustments made for disabled candidates during the recruitment process?

Yes, NHS Scotland is committed to making reasonable adjustments for disabled candidates and those with long-term conditions or who are neurodivergent.

What should I do if I have questions about the job role?

If you have questions about the job role, you can contact Claire Wight at 0131 536 1129 or email claire.wight@nhs.scot.

What steps are taken to maximize clinic utilization?

Steps include ensuring prompt confirmation of bookings to reduce the DNA (Did Not Attend) rate and effectively managing patient referrals.

Will my salary be adjusted based on working hours?

Yes, the salary for this part-time position will be pro-rata based on working hours.

Is this role focused solely on administrative tasks?

While there are significant administrative responsibilities, the role also involves directly supporting the patient pathway and managing referrals to clinics.

How can I improve my chances of being selected for this role?

Completing and submitting your application early is advisable, as a high level of interest is anticipated, and the vacancy may close early.

What are the targets that the Waiting List Co-ordinator will help achieve?

The coordinator will help achieve national and local targets set by the Scottish Government for the Oral Health Service.

Can I apply for this position if I am neurodivergent?

Yes, NHS Scotland welcomes applications from neurodivergent individuals and is committed to providing support through reasonable adjustments.

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NHS Lothian

Science & Healthcare
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

NHS Lothian provides healthcare services across the Lothian region of Scotland, including Edinburgh, East Lothian, Midlothian, and West Lothian. Their mission is to deliver high-quality, patient-centered care and improve health outcomes for the local population. Their purpose is to ensure effective, integrated healthcare services, promote well-being, and address the diverse health needs of their communities through comprehensive and compassionate care.