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Account Executive (Expert) (f/m/d) - Retail

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SAP

21d ago

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Sales & Business Development
  • Walldorf

AI generated summary

  • You need extensive sales experience in complex IT solutions, preferably in retail; strong negotiation skills; fluency in English and German; and the ability to work in a matrixed organization.
  • You will manage accounts, develop growth strategies, maintain sales pipelines, leverage resources, identify upsell opportunities, and ensure effective team collaboration for successful outcomes.

Requirements

  • Several years of experience in sales of complex business software/IT solutions.
  • Experience in the Retail, Wholesale and Fashion Industry is a plus.
  • Proven success in business application software sales and leading team-selling environments.
  • Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
  • Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
  • Fluent in Business English and German, with proficiency in additional languages considered a plus.
  • Exceptional communication, both verbal and non-verbal.
  • Strategic thinking with a high degree of creativity and innovation.
  • Strong executive presence and results-driven mindset.
  • Ability to work across multiple teams within a matrix organization.

Responsibilities

  • Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.
  • Maintain pipeline management, ensuring a healthy and advancing sales funnel.
  • Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
  • Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
  • Stay informed about SAP’s competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.
  • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAP’s extensive sales support ecosystem.

FAQs

What is the primary responsibility of the Account Executive in this role?

The primary responsibility of the Account Executive is to manage sales of software licenses and cloud subscriptions while establishing trusted relationships with customers to help them address their unique business challenges.

What kind of experience is required for this position?

Several years of experience in sales of complex business software/IT solutions is required, with a preference for experience in the Retail, Wholesale, and Fashion Industry.

Is proficiency in multiple languages necessary for this role?

Fluent business English and German are required, and proficiency in additional languages is considered a plus.

What is the expected travel requirement for this job?

The expected travel is between 0 - 70%.

Will I be part of a team while working in this role?

Yes, you will be part of a highly motivated team and will engage in collaborative work with SAP leadership and other industry teams.

Are there opportunities for personal development and learning in this position?

Yes, SAP places a strong focus on learning and development, providing opportunities for personal growth within a collaborative environment.

Does SAP offer benefits for employees in this role?

Yes, SAP offers a variety of benefit options for employees to choose from.

What is the company culture like at SAP?

SAP's culture is focused on collaboration, inclusion, and a shared passion for helping the world run better, while also embracing differences and valuing flexibility.

What does the role involve in terms of account management?

The role involves serving as the end-to-end account owner, developing and executing strategic account plans, and gaining a comprehensive understanding of each customer’s technology landscape and needs.

Is there a focus on innovation in this position?

Yes, the role requires strategic thinking with a high degree of creativity and innovation to effectively address customer needs and challenges.

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SAP

Our purpose is to help the world run better and improve people’s lives.

Technology
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu