FAQs
What is the primary focus of the Account Manager role at Plaid?
The primary focus of the Account Manager role is to manage and grow client relationships with Fintech territory customers, helping them build and scale applications using Plaid's solutions.
What qualifications are required for the Account Manager position at Plaid?
The position requires 4-6 years of relationship management experience, preferably in financial services or technology industries, along with the ability to collaborate with Sales teams and internal technical teams.
Is experience in B2B technology beneficial for this role?
Yes, previous B2B technology experience is strongly preferred, as it helps in collaborating closely with Plaid’s technical teams to ensure timely and successful application launches.
How does Plaid support career growth for its employees?
Plaid encourages continuous learning and provides access to various resources, mentorship, and opportunities to take on new challenges to support employees’ career growth.
What is the salary range for the Account Manager position?
The target base salary for this role is between $98,496 and $134,784 per year, with additional compensation potentially in the form of equity and/or commission.
Does Plaid offer benefits to its employees?
Yes, Plaid provides a comprehensive benefits plan, including medical, dental, vision, and 401(k).
Who will the Account Manager be working with?
The Account Manager will work directly with a variety of stakeholders, including developers and executives of client companies, as well as internal teams like Sales Engineers, Technical Support, Legal, Engineering, and Product teams.
How does Plaid value diversity and inclusion in the workplace?
Plaid is committed to building a diverse team and values unique experiences, encouraging applicants from all backgrounds to apply even if their experience does not fully match the job description.
What are the key responsibilities of the Account Manager?
Key responsibilities include owning customer relationships, managing partnership initiatives, providing consultative guidance, facilitating renewals and growth opportunities, and translating customer feedback into product insights.
How important is understanding new technologies for the Account Manager role?
It is essential, as the Account Manager must quickly understand new technologies and complex concepts to effectively solve customer challenges and drive application success.