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Account Manager - Property Tree (Melbourne, VIC)

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MRI Software

2mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Real Estate & Property
  • Melbourne
  • Quick Apply

AI generated summary

  • You need 2+ years in account management, knowledge of real estate, proven sales success, strong communication skills, and ability to multitask. Salesforce experience is a plus.
  • You will maintain customer relationships, drive sales processes, conduct outbound campaigns, manage Salesforce administration, and collaborate on account strategies to exceed sales goals.

Requirements

  • 2+ years of account management experience in the software industry or similar (Property Manager, AM or BDM)
  • Knowledge of the Real Estate industry is preferred as well as the ability to network within the industry
  • Demonstrated track record in adding value through client relationship in order to increase the revenue over a sustained period, exceeding sales targets with the ability to work with the key stakeholders
  • Excellent verbal and written communication skills
  • Ability to operate in a very fast-paced environment with multiple priorities
  • Bachelor’s degree in business, marketing, or related discipline preferred, yet not required
  • Salesforce experience preferred, yet not required

Responsibilities

  • Maintain relationships with existing customers through online and face-to-face interaction.
  • Acting as a “solutions expert” in helping customers with their unique business issues and strategic initiatives
  • Working with the broader sales team to share ideas, knowledge and new business development strategies
  • Driving and managing the sales process - targeting whitespace opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within an assigned territory with the assistance of designated hunters
  • Facilitating the sales administration process in Salesforce
  • Design account strategies and work with sales leadership & marketing to achieve short and long-term sales goals for targeted clients
  • Conduct ‘outbound’ call campaigns to drive individual initiatives
  • Exceed assigned annual sales/retention quotas
  • Handle the contracting process and sales administration
  • Understand MRI’s positioning in the market and be well versed in product differentiators and strengths

FAQs

What is the role of an Account Manager at MRI Software?

The Account Manager is responsible for maintaining relationships with existing customers, driving sales processes, identifying new revenue opportunities, and acting as a solutions expert for clients within the property management industry.

What qualifications are required for this position?

A minimum of 2 years of account management experience in the software industry or a similar role is required. Knowledge of the real estate industry and a bachelor's degree in business, marketing, or a related discipline are preferred but not mandatory. Salesforce experience is also preferred.

What are the key responsibilities of the Account Manager?

Key responsibilities include maintaining customer relationships, identifying solutions for clients, managing the sales process, conducting outbound call campaigns, exceeding sales quotas, handling contracting processes, and understanding MRI's market positioning.

Is there an expectation to meet sales targets?

Yes, an Account Manager is expected to exceed assigned annual sales and retention quotas.

What benefits are offered to Account Managers?

Benefits include flexible working arrangements, an uncapped commission structure, additional paid time off, 'Me Days' for qualifying employees, and a fun, engaging culture.

How does MRI Software view company culture?

MRI Software promotes an engaging, fun, and inclusive culture, which can be explored on their social media platforms.

Where is the MRI Software based for this role?

This Account Manager position is based in Melbourne, VIC.

Is prior experience in the real estate industry mandatory?

While prior experience in the real estate industry is preferred, it is not mandatory.

How does this role contribute to client retention?

The Account Manager focuses on open and regular communication with existing customers, reducing attrition rates and fostering advocacy for the MRI brand.

What tools or platforms are utilized for sales administration?

Salesforce is utilized for facilitating the sales administration process.

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MRI Software

Transforming the way communities live, work and play through open and connected real estate software solutions.

Technology
Industry
1001-5000
Employees

Mission & Purpose

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge.

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