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Account Manager (US)

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Reachdesk

25d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • New York
  • Quick Apply

AI generated summary

  • You must have 5+ years in SaaS account management, strong sales track record, excellent communication, negotiation skills, problem-solving ability, and polished presentation skills.
  • You will manage a multi-million dollar portfolio, build client relationships, identify growth opportunities, develop strategic plans, and collaborate with internal teams to ensure client satisfaction.

Requirements

  • 5+ years' experience in SaaS business development, preferably in a post sale Account Manager role.
  • Strong experience in achieving and exceeding sales targets.
  • Excellent communication & interpersonal skills.
  • A proven track record of negotiating with key accounts.
  • Highly organised problem solving skills.
  • Self-starter skills and be able to work efficiently under pressure.
  • Polished presentation skills, and experience in presenting both to external clients and internal stakeholders (such as QBRs with Customer Success Team).

Responsibilities

  • Full responsibility for managing and developing a multi-million dollar portfolio.
  • Developing and implementing strategic plans to manage and grow accounts.
  • Retaining clients by building strong, trusting relationships.
  • Understanding client needs and identifying new business opportunities within your portfolio.
  • Following up in a timely manner and working closely with internal teams.

FAQs

What is the primary role of the Account Manager at Reachdesk?

The primary role of the Account Manager is to manage and develop a multi-million dollar portfolio, implement strategic plans for account growth, and build strong relationships with clients.

What qualifications are necessary for this position?

The ideal candidate should have 5+ years of experience in SaaS business development, preferably in a post-sale Account Manager role, with a proven track record of achieving sales targets and experience negotiating with key accounts.

Is there a specific industry background required for the Account Manager role?

While not explicitly required, experience in SaaS business development is preferred, and familiarity with B2B environments is beneficial.

What type of clients will I be working with in this role?

The Account Manager will work across commercial, mid-market, and enterprise accounts.

What are the working hours for the Account Manager position?

The working hours may vary, but the role supports a hybrid working model, allowing for flexibility in both in-office and remote work.

What are the performance expectations for the Account Manager?

The Account Manager is expected to achieve and exceed sales targets, retain clients, and identify new business opportunities within their portfolio.

What is the company culture like at Reachdesk?

Reachdesk fosters a super-friendly working culture populated by fun and dedicated people who value diversity and collaboration.

What benefits does Reachdesk offer to its employees?

Benefits include a competitive salary with generous stock options, unlimited PTO, a hybrid working model, a 401(k) matching program, dental, audio, visual, and life insurance.

How does Reachdesk ensure diversity in its hiring process?

Reachdesk actively seeks applications from candidates of all backgrounds, believing that a diverse team will help achieve their mission sooner.

What tools or training will I receive as an Account Manager?

The job description does not specify particular tools or training, but it implies that there will be internal support and resources available to help you succeed in managing client accounts effectively.

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Reachdesk

Enabling B2B companies to deliver the moments that matter at scale through data-driven direct mail and gifting 🚀

Retail & Consumer Goods
Industry
51-200
Employees
2018
Founded Year

Mission & Purpose

Reachdesk enables companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Through Reachdesk companies can deliver gifts and direct mail that build deeper connections with customers, prospects and employees at the click of a button. Our integrations to your tech stack power a clear and quantifiable ROI; the direct channel is no longer a guessing game.

Culture & Values

  • Deliver happiness

    Our purpose is to do everything to enhance the happiness of others. We create moments that matter for our customers and employees.

  • Win as a team

    We’re one team on the same ride. We celebrate each other’s wins, embrace our differences, and support each other through it all.

  • Be bold, learn fast, get things done

    We strive for excellence, but we don’t let that slow us down. We challenge ourselves daily, we learn from our mistakes, and never give up. We seek and appreciate feedback and act on it.

  • Treat people as people

    We treat people with trust, honesty, respect, and transparency. We deeply value our internal and external relationships. We know and appreciate there is a person on.

Benefits

  • Medical, dental, and vision insurance

  • Unlimited PTO

  • Mental health and wellbeing benefits

  • Home office set up

  • Professional development

  • Team fun, events, and of course...gifts!