FAQs
What is the role of an Accounts Receivable Specialist at Atlassian?
The Accounts Receivable Specialist at Atlassian is responsible for manual invoicing, cash application, customer refunds, and assisting customer advocates with payment-related queries, while ensuring high standards in processing transactions.
What type of work environment does Atlassian offer?
Atlassian offers a distributed-first work environment, allowing employees to work from an office, home, or a combination of both.
What are the main responsibilities of this position?
The main responsibilities include processing daily transactions, identifying and allocating payments, invoicing manual contracts, processing customer refunds, preparing reconciliations, performing customer collection procedures, and improving operational efficiency.
How many years of experience are required for this role?
A candidate should have 3 to 5 years of experience as an Accounts Receivable Specialist.
What specific skills are needed for this position?
Candidates should possess excellent communication and problem-solving skills, superb organizational skills, strong system skills (especially in MS Excel), and experience with ERP systems like SAP, Oracle, or Netsuite.
Does Atlassian emphasize team collaboration?
Yes, Atlassian believes in unleashing the potential of every team and promotes collaboration through its software products.
Is there a focus on diversity and inclusion at Atlassian?
Yes, Atlassian is committed to creating a diverse environment and does not discriminate based on various factors such as race, religion, gender identity, or disability status.
What kind of benefits does Atlassian offer?
Atlassian offers a variety of perks and benefits including health coverage, paid volunteer days, wellness resources, and more to support employees and their families.
Will I receive support during the recruitment process if I need accommodations?
Yes, Atlassian can provide accommodations or adjustments at any stage of the recruitment process upon informing the Recruitment team.
What tools and platforms will I be working with as an Accounts Receivable Specialist?
You will work with various accounting systems, including ERP systems like SAP, Oracle, or Netsuite, as well as Excel for data management and analysis.