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Activities Co-worker

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IKEA

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • North York

AI generated summary

  • You have strong attention to detail, excellent customer service skills, a passion for design and sustainability, at least 6 months in high-volume sales, and thrive in a fast-paced, physical environment.
  • You will assist customers, offer home furnishing solutions, navigate the store, maintain the sales floor's appearance, and support the team with various tasks as needed.

Requirements

  • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
  • Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
  • You are a total people-person and can strike up a conversation easily
  • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
  • You have about 6-month work experience in a high-volume sales or customer service environment
  • You are totally cool working in a physically demanding, fast-paced, work environment

Responsibilities

  • Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
  • Generally, help them find their way around the store, so they can get what they need
  • Actively approaching customers to identify their needs by asking insightful questions and advising them on the best solutions for their homes
  • Staying knowledgeable about in-store specials, delivery options, product features and benefits
  • Responsible for ensuring that your sales floor is stocked, presentable, attractively merchandised and correctly priced
  • Supporting the team with additional duties, as required

FAQs

What is the starting salary for the Activities Co-worker position?

The starting salary for this position is $19.06 per hour.

What kind of work environment can I expect in this role?

You can expect a physically demanding, fast-paced work environment.

How important is customer service experience for this position?

Customer service experience is highly valued; about 6 months of work experience in a high-volume sales or customer service environment is preferred.

What skills are essential for success in this role?

Essential skills include attention to detail, strong customer service abilities, effective communication, and a passion for IKEA products and sustainability.

What will be my main responsibilities as an Activities Co-worker?

Main responsibilities include assisting customers, offering solutions for their home furnishing needs, keeping the sales floor stocked and presentable, and supporting the team with additional duties.

Is there any training provided for new employees?

Yes, training is provided to help you understand your role and the products we offer, ensuring you can assist customers effectively.

Are there opportunities for professional development and growth?

Yes, IKEA emphasizes co-worker development and growth, providing opportunities to enhance skills and advance within the company.

Do we offer any benefits for co-workers?

Yes, we offer a comprehensive Total Rewards package that includes wellness days, health coverage, retirement plan options, discounts, and more.

What is the overview of the team's culture at IKEA?

The team culture at IKEA embraces diversity, inclusivity, and collaboration, all aimed at creating a better everyday life for co-workers and customers.

Will I be required to work on weekends or holidays?

Yes, flexibility in working hours, including weekends and holidays, may be required in this role.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.