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Admin Coordinator

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Logistics
    People, HR & Administration
  • Surrey

Requirements

  • - Make telephone calls and send emails to centralized customer service.
  • - Book delivery appointments via phone and email.
  • - Bill accessorial/additional fees as required.
  • - Maintain group email boxes and answer queue calls when required.
  • - Receive calls from drivers who are not delivering freight for specific reasons, log and note comments in pros.
  • - Scan, photocopy, and fax documents.
  • - Perform other administrative duties as required (including pulling reports).
  • - Audit shipping documents for accuracy, correct and report to the supervisor as needed.
  • - Understand Federal Transportation Compliance documentation and react to and report non-compliance.
  • - Data Entry
  • - Organization
  • - Administration

Responsibilities

  • - Process and verify shipping documents
  • - Provide customer service
  • - Schedule appointments
  • - Perform other clerical/administrative duties
  • - Make telephone calls and send emails to centralized customer service
  • - Book delivery appointments via phone and email
  • - Bill accessorial/additional fees as required
  • - Maintain group email boxes and answer queue calls when required
  • - Receive calls from drivers who are not delivering freight for specific reasons, log and note comments in pros
  • - Scan, photocopy, and fax documents
  • - Perform other administrative duties as required (including pulling reports)
  • - Audit shipping documents for accuracy, correct and report to the supervisor as needed
  • - Understand Federal Transportation Compliance documentation and react to and report non-compliance

FAQs

What are the main responsibilities of the Admin Coordinator position?

The main responsibilities include processing and verifying shipping documents, providing customer service, scheduling appointments, making telephone calls and sending emails, booking delivery appointments, billing additional fees, maintaining group email boxes, receiving calls from drivers, scanning and faxing documents, performing other administrative duties, auditing shipping documents for accuracy, and ensuring Federal Transportation Compliance.

Is this position remote or on-site?

This is a fully on-site position located in Surrey, British Columbia.

What are the working hours for the Admin Coordinator role?

The role operates Monday to Friday from 8 am to 4 pm.

What skills are required for this role?

The required hard skills include data entry, organization, and administration. Attention to detail is also key for this position.

Will I need to handle customer service in this role?

Yes, providing customer service is one of the key responsibilities of the Admin Coordinator.

What kind of work environment should I expect?

The working environment involves extended periods of sitting at a workstation working on a computer and on the phone, with some noise coming from the loading docks.

Is there potential for growth within the company?

Yes, Aston Carter is dedicated to ensuring growth opportunities for its employees.

Are there any specific vision requirements for this job?

Yes, specific vision abilities required include close vision and intense visual concentration for over 70% of the time.

What should I do if I need an accommodation during the interview process?

If you need a reasonable accommodation due to a disability during the application or interview process, you can email astoncarteraccommodation@astoncarter.com for options.

Does Aston Carter promote diversity and inclusion?

Yes, Aston Carter is committed to diversity, equity, and inclusion, which are embedded in the company culture.

Seeking Solvers

Human Resources
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.