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Administrative Assistant

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The Ohio State University

22d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
  • Quick Apply

AI generated summary

  • You need a high school diploma or GED, 2 years of relevant experience, and certification or an associate degree may be preferred. 4-6 years experience is favored.
  • You will assist in administrative tasks, support meetings, manage communications, coordinate events, maintain records, handle procurement, and provide customer service to students and families.

Requirements

  • High School diploma or GED
  • Certification or vocational training may be required
  • Associate degree in relevant field may be preferred
  • 2 years of relevant experience required
  • 4-6 years of relevant experience preferred

Responsibilities

  • - Assists in maintaining the mission of coordinating and providing resources to academic advisors as they support undergraduate students.
  • - Interacts with multiple entities, including staff, families, and students.
  • - Assists with the successful operation of the office including administrative and calendar support to staff members within the group.
  • - Provides support to the director in the preparation for and follow-up of meetings with campus partners.
  • - Answers phone lines, greets and assists visitors, students, and parents.
  • - Assists with arranging schedules including but not limited to: supervisor meetings, staff and team meetings, etc.
  • - Assists with recruitment of new employees by scheduling interviews and sending logistics along with other interview details to candidates.
  • - Makes updates and changes to Advising and OnCourse websites.
  • - Oversees online registration processes for events and workshops.
  • - Monitors shared email boxes and phone lines (such as advising, campus change and OnCourse), communicates and problem-solves with internal and external constituents, and triages complicated cases to appropriate offices/staff members.
  • - Coordinates logistical planning and support for programs including but not limited to new advisor training, OnCourse training and events, professional development activities, annual conference, and operational support for other initiatives.
  • - Serves as a liaison to faculty, student and administrative staff university and external offices and contacts (e.g. Registrar Scheduling prospective students, vendors, etc).
  • - Maintains confidential information and records and has access to student academic and advising records and notes.
  • - Initiates and assists with departmental purchases for supplies and services using procurement card, coordinates all department travel following university guidelines.
  • - Serves as liaison to OAA Service Center and B&F Procurement Shared Service Center (PSSC).
  • - Serves as fiscal assistant and point of contact for fiscal and procurement-related matters including knowledge of the WorkDay system, OSU travel policies, and procedure support.
  • - Manages Procurement-card expenditures and resolves disputes.
  • - Attends routine training to understand and adhere to university policies.
  • - Utilizes Microsoft Office suite, email, fax, multi-line phone as well as Workday, SIS, and OnCourse platforms.
  • - Performs customer service functions and provides information to students and families.

FAQs

What are the educational requirements for this position?

A High School diploma or GED is required, and an Associate degree in a relevant field may be preferred.

How many years of relevant experience are required for this role?

The position requires a minimum of 2 years of relevant experience, with 4-6 years preferred.

What is the pay range for this position?

The pay range for this job profile is $21.63 - $24.52 per hour, based on internal equity, the unit's available budget, and the candidate's qualifications.

What types of responsibilities will I have as an Administrative Assistant?

Responsibilities include administrative and calendar support, assisting with meetings, recruitment logistics, managing online registrations, coordinating programs, and serving as a liaison among various stakeholders.

What software or systems will I need to be familiar with for this role?

Familiarity with Microsoft Office suite, email, fax, multi-line phones, as well as Workday, SIS, and OnCourse platforms is required.

Will I have access to confidential information?

Yes, you will maintain confidential information and records, including access to student academic and advising records and notes.

Is there a requirement for submitting application materials?

Yes, candidates must submit a cover letter and resume with their application.

What kind of training will I receive?

You will attend routine training to understand and adhere to university policies.

What is the typical work schedule for this role?

The role is a full-time position with regular hours on the first shift, typically 40 hours per week.

Are there opportunities for professional development?

Yes, the position includes support for professional development activities as part of the role's responsibilities.

The Ohio State University

The highest-ranked public university in Ohio, home to world-class faculty, passionate students & innovative researchers.

Education
Industry
10,001+
Employees
1870
Founded Year

Mission & Purpose

One of the largest universities in the United States, The Ohio State University is a leading research university and the model for Ohio's public higher education institutes. Founded in 1870 as a land-grant university, it consistently ranks as one of the top public universities in the United States. The main campus is located in Columbus, and regional campuses are located in Lima, Mansfield, Marion, Newark and Wooster.