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Administrative Coordinator (UAE Nationals Only)

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Encore

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    People, HR & Administration
  • Dubai

AI generated summary

  • You should assist with CRM updates, manage travel bookings, prepare billing reports, handle disputes, and support Sales Managers with leads and invoices while maintaining office supplies.
  • You will manage CRM updates, travel bookings, billing, lead distribution, mail handling, provide reception support, and maintain office supplies and calendars.

Requirements

  • Assists with update of information in CRM
  • Gathers media content and collateral for proposals.
  • Assigns opportunities in CRM to Sales Managers.
  • Books travel for employees and as needed employees
  • Provides Sales Managers with leads submitted through request portal
  • Completes job costing reports on a monthly basis
  • Routinely checks orders for accuracy so they are ready to invoice.
  • Prepares billing reports daily and submits them for reconciliation.
  • Handles billing disputes and discrepancies and communicates resolution to all parties.
  • Sorts and distributes incoming mail and handle outgoing packaging and shipping.
  • Acts as primarily phone receptionist for inbound calls and inquires to the department and responds promptly to their needs.
  • Sends and collects deposit invoices on behalf of Sales Managers
  • Maintains Rental and Out of Office calendars
  • Finalises and submits invoices to clients and Encore accounting
  • Collects and submits documentation to set up interpreters and outside vendors
  • Orders and maintains office supplies

Responsibilities

  • Assists with update of information in CRM
  • Gathers media content and collateral for proposals.
  • Assigns opportunities in CRM to Sales Managers.
  • Books travel for employees and as needed employees
  • Provides Sales Managers with leads submitted through request portal
  • Completes job costing reports on a monthly basis
  • Routinely checks orders for accuracy so they are ready to invoice.
  • Prepares billing reports daily and submits them for reconciliation.
  • Handles billing disputes and discrepancies and communicates resolution to all parties.
  • Sorts and distributes incoming mail and handle outgoing packaging and shipping.
  • Acts as primarily phone receptionist for inbound calls and inquires to the department and responds promptly to their needs.
  • Sends and collects deposit invoices on behalf of Sales Managers
  • Maintains Rental and Out of Office calendars
  • Finalises and submits invoices to clients and Encore accounting
  • Collects and submits documentation to set up interpreters and outside vendors
  • Orders and maintains office supplies

FAQs

Is this position open to all nationalities?

No, this position is exclusively for UAE Nationals only.

What are the primary responsibilities of the Administrative Coordinator?

The key responsibilities include sales support, billing tasks, and general administrative duties such as managing mail, handling phone inquiries, and maintaining office supplies.

Are there any specific software skills required for this role?

Proficiency in CRM systems and basic knowledge of billing and invoicing software is preferred.

What kind of support will the Administrative Coordinator provide to the Sales Managers?

The Administrative Coordinator will assist with CRM updates, gather media content for proposals, book travel, provide leads, and complete monthly job costing reports for Sales Managers.

How frequently will the Administrative Coordinator need to prepare billing reports?

The Administrative Coordinator is expected to prepare billing reports daily.

Will this role involve any customer communication?

Yes, the Administrative Coordinator will handle billing disputes, respond to phone inquiries, and send deposit invoices on behalf of Sales Managers, involving direct communication with clients.

Are there opportunities for career advancement in this role?

While the job description does not specify, there may be opportunities for advancement based on performance and company needs.

What kind of environment can the Administrative Coordinator expect to work in?

The Administrative Coordinator can expect a fast-paced office environment that requires strong organizational and multitasking skills.

Is there a possibility of additional responsibilities being assigned?

Yes, the duties may change, or additional tasks may be assigned as necessitated by business demands.

How will travel be organized for employees?

The Administrative Coordinator will be responsible for booking travel for employees and as needed for other team members.

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.