FAQs
What is the primary purpose of the Administrative Officer role?
The primary purpose of the Administrative Officer role is to provide administration support services to the business and Operational Managers to ensure the efficient operation of the business in the financial and administration sector, delivering the highest standard of service.
What are some key responsibilities of the Administrative Officer?
Key responsibilities include processing the Time and Attendance System, handling payroll and sick pay calculations, responding to daily enquiries regarding personal matters, managing ID pass applications, supporting the recruitment process, and ensuring all paperwork is completed for new starts.
What type of inquiries will I be expected to respond to as an Administrative Officer?
You will be expected to respond to inquiries related to address changes, bank details, salary and overtime discrepancies, recruitment-related questions, ID passes, and car parking passes.
What skills are required for the Administrative Officer position?
Required skills include being a good team player with excellent interpersonal and communication skills, the ability to work independently, proficiency in Microsoft Office applications (Word, Outlook, Excel, and PowerPoint), and strong organizational, planning, and administrative skills with attention to detail.
How does the role contribute to health and safety in the workplace?
The role involves taking reasonable care of the health, safety, and wellbeing of yourself and others, adhering to workplace health and safety rules and procedures, and supporting the company's Substance Misuse Policy to promote a safe working environment.
Will I be involved in the recruitment process?
Yes, you will support hiring managers throughout all stages of the recruitment process, including setting up interviews, candidate searches, shortlisting, administering assessments, extending job offers, and managing reference processes.
Is there a requirement for computer proficiency in this job?
Yes, proficiency in computer applications, particularly Microsoft Packages such as Word, Outlook, Excel, and PowerPoint, is a necessary requirement for this position.
Is there an expectation for the Administrative Officer to perform additional duties?
Yes, the role may require you to perform any other duties that support the operational needs of the business as needed, demonstrating flexibility and adaptability.