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Administrator

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Berkshire Healthcare NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You should have strong communication, problem-solving, IT, and organizational skills. Ability to work in a team and independently is essential.
  • You will manage incoming referrals, book appointments, support report and letter administration, handle calls from clients and families, and organize meetings, including minute-taking.

Requirements

  • Good interpersonal, communication and reporting skills
  • Ability to use a practical problem-solving approach in everyday situations.
  • Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
  • Strong organisational and planning skills
  • Ability to work effectively in a team and an ability to work on own initiative

Responsibilities

  • Being the first point of contact for the Mental Health Integrated Community Service in Wokingham, the successful candidate will be responsible for a number of tasks, including the administration of incoming referrals, booking appointments, supporting the team with administration of reports, assessment letters and answering incoming telephone calls from clients, their families and third parties, and organising and taking minutes at a variety of meetings.

FAQs

What is the role of the MHICS administrator?

The role of the MHICS administrator involves ensuring that all administrative functions are delivered smoothly, supporting both GP services and NHS staff, managing incoming referrals, booking appointments, and organizing meetings.

What qualifications do I need to apply for this position?

While specific qualifications are not listed, we are looking for candidates with excellent interpersonal skills, good IT skills, strong organizational abilities, and the ability to work as part of a team and independently.

What are the working hours for this position?

This is a full-time role with working hours from 9 AM to 5 PM.

Where is the job located?

The position is based at Resource House in Wokingham, with the possibility of occasional homeworking.

What benefits are offered to employees?

Benefits include flexible working options, 27 days of annual leave plus the opportunity to buy and sell leave, a generous NHS pension scheme, learning and career development opportunities, and access to wellbeing tools and services.

Who do I contact for more information about the position?

For further details or informal visits, you can contact Jane Forbes, the Performance Manager, at jane.forbes@berkshire.nhs.uk or by telephone at 01189 044780.

Is prior experience in healthcare administration required?

While prior experience in healthcare administration is not specifically mentioned, it may be beneficial given the role's interaction with healthcare professionals and the nature of the service.

What type of team environment can I expect?

You can expect a friendly and supportive multi-disciplinary team environment that values collaboration and communication.

Are there opportunities for career development within the Trust?

Yes, there are excellent learning and career development opportunities available for staff at Berkshire Healthcare NHS Foundation Trust.

Is the position suitable for someone looking to maintain a work-life balance?

Yes, flexible working options are provided to support work-life balance for employees.

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Berkshire Healthcare NHS Foundation Trust

Caring for and about you is our top priority.

Science & Healthcare
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Berkshire Healthcare NHS Foundation Trust provides a range of mental health and community health services across Berkshire, UK. Their ultimate mission is to improve the health and well-being of the communities they serve by delivering high-quality, compassionate care. The Trust focuses on supporting individuals at every stage of life, ensuring accessible and effective healthcare services that promote recovery and improve quality of life.