FAQs
What is the purpose of the Airport Communications Supervisor position?
The Airport Communications Supervisor is responsible for managing the day-to-day operational activities of the Airport Operations Center (AOC) at William P. Hobby Airport. This role ensures efficient communication across operations, security, maintenance, and customer service to maintain a safe and secure airport environment.
What are the working conditions for this role?
The position is generally physically comfortable with occasional light lifting (up to 10 pounds) and may involve minor discomforts, such as exposure to less-than-optimal temperatures. The position requires the ability to make coordinated movements in response to changing stimuli.
What educational background is required for this position?
An Associate's degree in Social Science, General Studies, Business Administration, or a closely related field is required. Relevant experience as a Senior Telecommunicator in a major airport terminal may substitute for educational requirements on a year-for-year basis.
What are the experience requirements for applicants?
Applicants must have at least two years of experience as a Senior Telecommunicator in a major airport terminal handling various communication activities or in a related facility.
Are there any preferred qualifications that enhance an applicant's chances of being selected?
Yes, preference will be given to candidates with experience and knowledge of FAA, DHS, CBP, and TSA regulations; strong communication skills; proficiency in Windows and Microsoft Office Suite; and supervisory experience in relevant fields such as law enforcement or emergency communications.
What is the application process for this position?
Interested applicants must submit an online application through the City of Houston's Human Resources Department during the active posting period. It is encouraged to attach a cover letter and resume with the application.
Is this position subject to random drug testing?
Yes, this is a safety impact position and is subject to random drug testing as well as a pre-employment drug test and physical examination.
What should applicants do if they require special services or accommodations during the application process?
Applicants needing special services or accommodations should contact (281-233-1528) for assistance.
Where can I find more information about the Houston Airport System?
Additional information about the Houston Airport System can be found on their official YouTube channel [here](https://www.youtube.com/watch?v=EDWLV_sJFoM).
What is the salary grade for this position?
The Airport Communications Supervisor position is classified under Pay Grade 23, and salary offers will be based on the candidate's qualifications and the pay rates of current employees in this classification.