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Analyst-Compliance

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American Express

8d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
  • Phoenix

AI generated summary

  • You need 3+ years in financial services, strong customer focus, attention to detail, audit/compliance experience, and excellent communication skills.
  • You will contact clients with overdue accounts, conduct risk assessments, maintain vendor data, collaborate with Procurement, review controls for compliance, and ensure high-quality output.

Requirements

  • Minimum Qualifications
  • 3+ years of experience in the financial services industry focus on Operations, customer service and/or risk governance
  • Customer service focused and results-oriented person.
  • Proven strong attention to detail with high quality output.
  • Curious mindset with the intent to drive results.
  • Prior experience delivering risk assessments; including audit background, compliance, Third Party Risk/Oversight, or other risk control functions.
  • Excellent written and verbal communication skills required.

Responsibilities

  • Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
  • Partner with the customers to complete risk assessments (through hosting calls, communicating over email, etc) and ongoing oversight activities.
  • Maintain and review data related to the vendor portfolios for multiple business units.
  • Partner with the Procurement to ensure proper understanding and submission for processing.
  • Review control evidence to ensure meets the standards of the program, such as document and policy reviews.
  • Maintain high quality output by adhering to standards and make decisions by strictly following guidance material.

FAQs

What is the primary responsibility of the Analyst-Compliance role?

The primary responsibility is to conduct risk assessments and manage third-party vendors to ensure compliance and proper oversight from a risk perspective.

What qualifications are required for this position?

A minimum of 3+ years of experience in the financial services industry focusing on operations, customer service, or risk governance is required.

Is experience in audit or compliance necessary for this role?

Yes, prior experience delivering risk assessments, including audit background, compliance, or Third Party Risk/Oversight, is desirable.

What skills are essential for the Analyst-Compliance position?

Excellent written and verbal communication skills, strong attention to detail, and a curious mindset with the intent to drive results are essential.

What kind of work schedule can I expect in this position?

The work schedule can be a combination of onsite, in a hybrid model, or fully virtual, depending on the role and business needs.

Are there opportunities for career development and training?

Yes, there are various career development and training opportunities available to support your professional growth.

What benefits are included for colleagues at American Express?

Benefits include competitive base salaries, bonus incentives, retirement savings plan matching, comprehensive health insurance, paid parental leave, and access to wellness centers, among others.

How does American Express support employee well-being?

American Express prioritizes employee health through comprehensive medical coverage, free financial coaching, counseling support, and various programs that support physical, financial, and mental well-being.

Is the company an equal opportunity employer?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to protected statuses such as race, color, religion, sex, and more.

What is the salary range for the Analyst-Compliance role?

The salary range is between $55,000.00 to $105,000.00 annually, plus bonus and benefits.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.