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Analyst, Implementation and Integration

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Western Union

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
    Business, Operations & Strategy
  • Quezon City
  • 6d left

AI generated summary

  • You need a Bachelor's degree, 1-3 years of project administration experience, strong analytical and communication skills, and knowledge of SQL, PowerBI, and tools like JIRA, Excel, and MS Project.
  • You will gather and document business requirements, improve processes, support end users, foster relationships globally, and develop reports to track key performance metrics.

Requirements

  • Bachelor's Degree, 1-3 years office/project administration experience, or equivalent.
  • Supports small implementation/integration projects or phases of a larger implementation/integration project.
  • Supports activities of a implementation/integration team, including research, analysis, documentation, design/develop testing, problem resolution, training, status reporting, full life-cycle implementation, and post-rollout review/audit.
  • Monitors/evaluates implementation/integration progress maintains project documentation and develops presentations for communication. Creates process flows and test cases, conducts testing, recognizes problem areas, analyzes solutions and makes recommendations for resolution.
  • Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision making and conflict resolution skills.
  • Ability to interact and communicate effectively, orally & in writing, with all levels of management.
  • Exposure or knowledge of SQL and PowerBI would be highly preferred.
  • Knowledge of MS Project, MS Excel, MS Word, Business Objects, Visual Basic, and Visio Drawing tool along with general familiarity with visual analytic software such as Tableau is preferred.
  • Experience in using collaborative project management tools like JIRA preferred.

Responsibilities

  • Work closely with stakeholders from multiple business units to gather, analyze, clarify, and document business requirements and translate them to system requirements.
  • Contribute to improvement of business processes by gaining a deep understanding of the current state and identifying bottlenecks and inefficiencies.
  • Build strong working relationships with teams across the globe and cross functional business partners to ensure alignment on requirements, project scope and timelines.
  • Provide end user support to facilitate adoption of new features and documents and resolve reported issues where applicable.
  • Develops and maintains reports, dashboards, and scorecards to track key performance metrics from multiple data sources.

FAQs

What is the job title for this position?

The job title for this position is Analyst, Implementation and Integration.

Where is the job location?

The job is located in Quezon City, Philippines.

What are the main responsibilities of the Analyst, Implementation and Integration?

The main responsibilities include gathering and analyzing business requirements, improving business processes, building relationships with stakeholders, providing end user support, and developing reports and dashboards to track performance metrics.

What are the educational requirements for this position?

A Bachelor's Degree along with 1-3 years of office/project administration experience, or equivalent, is required.

Is experience with SQL and PowerBI preferred for this role?

Yes, exposure or knowledge of SQL and PowerBI is highly preferred.

What type of projects will the Analyst support?

The Analyst will support small implementation/integration projects or phases of larger implementation/integration projects.

What kind of benefits does Western Union offer?

Western Union offers paid sick leave and vacation leave, HMO coverage with free unlimited dependents from day 1, performance incentive programs, a unique incentive program, and a hybrid working arrangement.

What is the hybrid working model for this role?

The hybrid working model requires employees to work from the office at least 70% of their working days each month.

Are there opportunities for professional development?

Yes, employees have plenty of opportunities to learn new skills and build a career, as well as access to best-in-class development platforms.

Does Western Union promote diversity and inclusion?

Yes, Western Union is committed to providing an inclusive culture that celebrates diverse backgrounds and perspectives, and does not discriminate based on various factors including race, gender, and disability.

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Western Union

Finance
Industry
5001-10,000
Employees
1851
Founded Year

Mission & Purpose

Western Union is a global financial services company that provides money transfer and payment solutions. They facilitate international and domestic transfers, enabling individuals and businesses to send and receive money quickly and securely across borders. The company's ultimate mission is to connect people and businesses worldwide by offering reliable and accessible financial services. Their purpose is to make financial transactions seamless and efficient, supporting global economic integration and empowering individuals to manage their financial needs with ease.