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Application Support- (Unix/Sql and Shell Scripting)

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FIS

2mo ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Pune

AI generated summary

  • You need 7+ years in Unix, SQL, and Shell Scripting, experience with ServiceNow, Dynatrace, and Splunk, strong debugging and problem-solving skills, and a relevant degree or equivalent experience.
  • You will monitor and analyze applications for performance issues, provide support and resolutions, liaise with stakeholders, and participate in custom solution development and deployment.

Requirements

  • 7+ years’ experience and well versed with Unix, SQl and Shell Scripting
  • Experience with ServiceNow, Dynatrace and Splunk is must
  • Good debugging skills and ability to handle operational issues
  • Strong in problem solving, analytical skills, algorithms
  • Familiarity with monitoring and understanding of SLI concept
  • Bachelor’s degree or the equivalent combination of education, training, or work experience.

Responsibilities

  • Provides technical and business monitoring & Observability support for users of client Applications
  • Monitor & Analyze applications to identify performance issues, potential risks, vulnerabilities and security issues
  • Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
  • Act as a liaison between users, interfacing internal technology groups and vendors
  • Participate in Custom solution releases, from development, testing and deployment into production

FAQs

What is the job title for this position?

The job title is Application Support - (Unix/SQL and Shell Scripting).

What type of employment is offered for this position?

This position is offered as full-time employment.

What level of experience is required for this job?

A minimum of 7+ years of experience is required.

What educational qualifications are preferred for this role?

An Associate's degree or a Bachelor's degree, or an equivalent combination of education and experience is preferred.

Is travel required for this position?

No, there is a 0% travel percentage for this role.

What specific technical skills are required for this job?

Candidates should be well-versed in Unix, SQL, and Shell Scripting, as well as have experience with ServiceNow, Dynatrace, and Splunk.

What kind of support will this position provide?

This position provides technical and business monitoring & observability support for users of client applications.

What responsibilities does this job include regarding application performance?

Responsibilities include monitoring and analyzing applications to identify performance issues, potential risks, vulnerabilities, and security issues.

What type of problem-solving skills are important for this role?

Strong problem-solving and analytical skills, especially in debugging and handling operational issues, are important for this role.

Are there opportunities for professional development in this position?

Yes, FIS offers a broad range of professional education and personal development possibilities.

What can I expect regarding compensation and benefits from this job?

The position offers a competitive salary and benefits package.

Does FIS have a commitment to privacy and security?

Yes, FIS is committed to protecting the privacy and security of all personal information that it processes.

How does FIS handle recruitment for this position?

Recruitment at FIS primarily works on a direct sourcing model, and they do not accept resumes from recruitment agencies that are not on their preferred supplier list.

Finance
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries.