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Applied Scientist

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Dialpad

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Research & Development
  • Kitchener
  • Quick Apply

AI generated summary

  • You need a Master’s/PhD in a relevant field, experience in ML/Python/PyTorch, knowledge of LLMs, strong problem-solving skills, and excellent teamwork and communication abilities.
  • You will develop and optimize NLP and ML algorithms, evaluate model performance, manage data, build LLM features, collaborate with teams, and contribute to research and publications.

Requirements

  • Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields.
  • Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies.
  • A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs.
  • Strong problem solving and analytical abilities, with the capacity to handle complex technical and analytical problems.
  • Excellent communication and collaboration skills to effectively work in a multi-disciplinary team. Familiarity with version control tools like Git for collaborative projects.

Responsibilities

  • Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products.
  • Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts.
  • Conduct experiments in the distributed training and optimization of LLMs.
  • Manage massive textual data sets.
  • Build advanced LLM-based features such as reasoning, multilingual and multi-modal processing, agents.
  • Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production.
  • Contribute to the development of DialpadGPT ensuring high accuracy, cost-effectiveness, and optimal performance in serving at scale.
  • Submit papers to top-tier academic conferences and journals and contribute to the broader scientific community by reviewing submissions.

FAQs

What is the main focus of the NLP team at Dialpad?

The main focus of the NLP team is enhancing DialpadGPT, our in-house LLM designed for business communication, and delivering features that utilize DialpadGPT.

What qualifications are required for this Applied Scientist position?

A Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or a related field is required.

What type of experience is necessary for applicants?

Demonstrated experience with machine learning, Python, PyTorch, and other relevant tools and technologies is necessary.

What are the key responsibilities of the Applied Scientist role?

Key responsibilities include developing and refining NLP and ML algorithms, evaluating model performances, conducting experiments in LLM training, managing large text datasets, and collaborating with cross-functional teams.

What skills are important for this position?

Important skills include a broad understanding of current LLM architectures, strong problem-solving abilities, analytical skills, and excellent communication and collaboration skills.

Where can this position be based?

This position can be based in the Vancouver, BC, or Kitchener, ON offices, or it can be worked remotely from anywhere in Canada or the US.

What is the target salary range for this position in British Columbia, Canada?

The target salary range for this position in British Columbia is $148,700—$173,233 CAD.

Does Dialpad offer professional development reimbursement?

Yes, Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

How does Dialpad approach diversity, equity, and inclusion?

Dialpad is committed to building a values-driven culture that celebrates identity, inclusion, and belonging, providing a supportive community and promoting an environment free from discrimination or harassment.

Is experience with version control tools needed for this role?

Yes, familiarity with version control tools like Git for collaborative projects is important for this role.

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Dialpad

On a mission to completely transform the way the world works together.

Technology
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.