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AR Collector

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A.P. Moller - Maersk

3d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Logistics
    Accounting & Tax
  • Chennai
  • Quick Apply

AI generated summary

  • You need a degree in Accounting, Excel expertise, finance process knowledge, stakeholder collaboration skills, adaptability, and a problem-solving mindset. Team player with strong computing skills needed.
  • You will manage collections, ensure timely cash inflow, generate reports, support peers, monitor communications, and escalate high-risk accounts, adhering to processes and controls.

Requirements

  • University qualification – Accounting
  • Knowledge of Excel is a must.
  • Understanding of processes involved in Finance and Accounting.
  • Familiar with MS Office
  • Knowledge of MAERSK Systems preferred but not required
  • Strong understanding of finance business.
  • Capable of adapting to different country specific environments.
  • Capable of working with a group of stakeholders as well as a specific manager.
  • Capable of working in a fast paced, performance oriented environment
  • Competent with Excel and fine understanding of Macros and high level of computing knowledge
  • Strong level of computing and reporting skills
  • Customer Service/Sales Orientation
  • Analytical & Problem Solver
  • Proactive & Innovative
  • Be a Team Player, a self motivated individual and accountable

Responsibilities

  • Executes according to SLA's.
  • Has detailed understanding of processes and SOP's.
  • Adheres to controls.
  • Has ideas for improvements.
  • Informs Supervisor about any process issues.
  • Create and send SOA’s to customers in a timely and accurate manner and in line with customer CSOP’s or global standard for SOA and send statements of accounts to clients
  • Collection efforts need to be taken for timely cash inflow, coordinate with internal team to resolve the issue on-time
  • Follow the collection consequence without any tolerance, should create/place the SOP for any process of collection
  • Support peers with technical or process related challenges during process execution
  • Generate daily call lists for collectors ensuring that those customers who are highest risk are given a high priority.
  • Provide Cluster collection manager or Supervisor with daily, weekly and monthly reports on performance activity for collectors.
  • Maintain constant communication with other complimentary business units to ensure that collections team is meeting set KPI’s
  • Review on-account payments and advise order to cash team of where payments should be applied based on outputs from C5 tool
  • Prepare additional information dependant on cluster specific requirements.
  • Ensure that high risk customers (based on debt ratios) are escalated to Sales and Cluster collections Managers for treatment.
  • Monitor payment application and supply relevant updates/updated statement of account to customers
  • Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
  • Monitor AFR releases and liaise with internal customer support functions to ensure payment is received and goods are released in a timely manner and in line with internal procedures
  • Liaise with in-country coordinator, sales persons where necessary.
  • Adhere to relevant legislation (Country/cluster specific)

FAQs

What is the role of an AR Collector at Maersk?

The AR Collector is responsible for executing collection efforts to ensure timely cash inflow, creating statements of accounts for customers, monitoring payment applications, and maintaining constant communication with other business units to meet set KPIs.

Is there a flexible working option available for this position?

Yes, while the role is advertised as full-time, Maersk is open to discussing possible flexible working options.

What kind of training and development is offered for this role?

Maersk provides a tailored onboarding and induction process along with access to a wide range of training schemes to support learning and development.

Will I be eligible for an annual bonus?

Yes, an annual bonus is available based on company performance.

What qualifications are required for the AR Collector position?

A university qualification in Accounting is required, along with knowledge of Excel and an understanding of finance and accounting processes.

Are there any specific skills needed for the job?

Key skills include strong analytical and problem-solving abilities, proficiency in Excel, good customer service orientation, and the capability to work in a fast-paced environment.

How does Maersk support employee wellbeing?

Maersk offers a variety of wellbeing, mental health support, and financial advice through their Employee Assistance Program.

Is knowledge of MAERSK systems necessary for this role?

While knowledge of MAERSK systems is preferred, it is not required for the position.

What are the key competencies for the AR Collector position?

Key competencies include being analytical and proactive, a team player, adaptable to different environments, and having a strong understanding of finance.

How does Maersk ensure diversity and inclusion in their hiring process?

Maersk is committed to a diverse and inclusive workplace and welcomes applicants regardless of their background or characteristics protected by law.

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A.P. Moller - Maersk

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.