Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.

Transportation

A.P. Moller - Maersk 

You must be passionate about customer success, empathic, and a great collaborator. Strong English and Dutch/German skills are essential. Experience in Special Cargo is a plus; leadership skills preferred.

You will coach and develop your team, enhance customer experience, drive performance metrics, and foster a commercial mindset while embodying company values.

Customer Relations

Logistics

Rotterdam

<div>CUSTOMER EXPERIENCE MANAGER &ndash; OCEAN/SCM &amp; Special Cargo , &ndash; Rotterdam &ndash; Management level 3
Picture this: you're seated in Maersk&rsquo;s iconic Rotterdam office as the Customer Experience Manager and enjoying a morning coffee whilst celebrating the successful loading of another yacht onto a Maersk vessel. The day ahead involves supporting sophisticated global supply chains across the Automobile, Chemical, Special Cargo and Industrial sectors, ensuring that each customer requirement is achieved with innovation, resilience, and efficiency.
Are you passionate about helping people to achieve their goals, delivering an outstanding customer experience and driving our vision of becoming the global integrator of container logistics? Do you believe that employees should be the priority of a company? Does the unconventional give you a thrill? Then you might be just what we are looking for as our next Customer Experience Manager.
As a Team Manager you will be responsible to coach, guide and develop a team of around 12 people and to enable them to understand our customer needs and provide them an excellent service. As a Team Leader you need to present strong leadership skills, drive team engagement and be able to translate vision and strategy into something tangible for your teams.
<div>In Maersk we are on a vision to become The Global Integrator of container logistics &ndash; connecting and simplifying our customers&rsquo; supply chain. You will join a truly ground-breaking journey striving to continuing strengthen the focus to become a truly customer-centric company, serving our customers&rsquo; individual needs.
</div>We offer
<ul><li>International experience working for the world&rsquo;s leader, in a dynamic, global industry
</li><li>Work with colleagues and clients across the world
</li><li>Excellent training development opportunities and global career prospects
</li><li>Enhance your communication, problem solving and relation building skills
</li><li>Competitive salary and excellent bonus package
</li><li>Leading a team with extended geographical scope
</li></ul>Key Responsibilities
<ul><li>Coaching and development:
</li></ul><ul><li>Support and coach team members on a day-to-day basis to motivate them and elevate their capabilities to manage customer experience
</li><li>Develop team member competencies in Ocean, Supply Chain Management &amp; Special Cargo.
</li><li>Integrate and reconcile personal goals of your team members with the organizational goals.
</li><li>Act as CARE emotional competencies trainer and champion
</li><li>Conduct periodic performance review sessions with team members and regular 1on1 focusing on personal development and growth
</li><li>Inspire continuous improvement mindset within the team
</li></ul><ul><li>Customer experience:
<ul><li>Be an ambassador for our customers and share best practices and knowledge with your team members to improve the same.
</li><li>Act as subject matter expert on Special Cargo/Project logistics operations within the North European Continent Area
</li><li>Drive the vision of offering e2e logistics services and help our company to grow
</li><li>Own customer feedback via different channels and initiate conversations with relevant stakeholders on how to improve together
</li><li>Establish relationships with our customers&rsquo; management teams to strengthen our footprint with them.
</li><li>Drive e2e digital self service within the focus customer segments
</li></ul></li></ul><ul><li>Performance:
<ul><li>Develop objectives and related KPI&rsquo;s together with your team that serve our company vision and strategic priorities
</li><li>Monitor team performance against the objectives set, alleviate issues and empower your team members to take actions to deliver them
</li><li>Alleviate issues and serve as an escalation point
</li><li>Build a team of highly engaged, knowledgeable, diverse and passionate colleagues
</li><li>Instill a commercial mindset in the team to take advantage of daily interactions for the benefit of Maersk.
</li></ul></li></ul><ul><li>Values:
<ul><li>Always behave in a manner consistent with and loyal to the A.P. Moller-Maersk values
</li></ul></li></ul>Who we are looking for:
<ul><li>We are looking for someone who has a passionate personality and who has an obsession for customers and people.
</li><li>Takes energy from lifting others and helping them to be successful
</li><li>Is empathic and can inspire others to follow her/his lead
</li><li>Is able to translate vision and strategy into action
</li><li>Is a great collaborator feeling comfortable working together with different characters and hierarchy levels
</li><li>Would love to embark on a journey together with a group of colleagues who support and challenge each other to become better every day
</li><li>Excellent English and Dutch/ German language skills
</li><li>Experience in Special Cargo/Project Logistics is preferred but not compulsory.
</li><li>Proven ability to resolve complex situations
</li><li>Comfortable with ambiguity and able to think operationally and strategically.
</li><li>Direct or indirect leadership skills is a plus
</li></ul>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

CUSTOMER EXPERIENCE MANAGER – OCEAN/SCM & Special Cargo , – Rotterdam – Management level 3
Picture this: you're seated in Maersk’s iconic Rotterdam office as the Customer Experience Manager and enjoying a morning coffee whilst celebrating the successful loading of another yacht onto a Maersk vessel. The day ahead involves supporting sophisticated global supply chains across the Automobile, Chemical, Special Cargo and Industrial sectors, ensuring that each customer requirement is achieved with innovation, resilience, and efficiency.
Are you passionate about helping people to achieve their goals, delivering an outstanding customer experience and driving our vision of becoming the global integrator of container logistics? Do you believe that employees should be the priority of a company? Does the unconventional give you a thrill? Then you might be just what we are looking for as our next Customer Experience Manager.
As a Team Manager you will be responsible to coach, guide and develop a team of around 12 people and to enable them to understand our customer needs and provide them an excellent service. As a Team Leader you need to present strong leadership skills, drive team engagement and be able to translate vision and strategy into something tangible for your teams.
In Maersk we are on a vision to become The Global Integrator of container logistics – connecting and simplifying our customers’ supply chain. You will join a truly ground-breaking journey striving to continuing strengthen the focus to become a truly customer-centric company, serving our customers’ individual needs.
We offer
International experience working for the world’s leader, in a dynamic, global industry
Work with colleagues and clients across the world
Excellent training development opportunities and global career prospects
Enhance your communication, problem solving and relation building skills
Competitive salary and excellent bonus package
Leading a team with extended geographical scope
Key Responsibilities
Coaching and development:
Support and coach team members on a day-to-day basis to motivate them and elevate their capabilities to manage customer experience
Develop team member competencies in Ocean, Supply Chain Management & Special Cargo.
Integrate and reconcile personal goals of your team members with the organizational goals.
Act as CARE emotional competencies trainer and champion
Conduct periodic performance review sessions with team members and regular 1on1 focusing on personal development and growth
Inspire continuous improvement mindset within the team
Customer experience:
Be an ambassador for our customers and share best practices and knowledge with your team members to improve the same.
Act as subject matter expert on Special Cargo/Project logistics operations within the North European Continent Area
Drive the vision of offering e2e logistics services and help our company to grow
Own customer feedback via different channels and initiate conversations with relevant stakeholders on how to improve together
Establish relationships with our customers’ management teams to strengthen our footprint with them.
Drive e2e digital self service within the focus customer segments
Performance:
Develop objectives and related KPI’s together with your team that serve our company vision and strategic priorities
Monitor team performance against the objectives set, alleviate issues and empower your team members to take actions to deliver them
Alleviate issues and serve as an escalation point
Build a team of highly engaged, knowledgeable, diverse and passionate colleagues
Instill a commercial mindset in the team to take advantage of daily interactions for the benefit of Maersk.
Values:
Always behave in a manner consistent with and loyal to the A.P. Moller-Maersk values
Who we are looking for:
We are looking for someone who has a passionate personality and who has an obsession for customers and people.
Takes energy from lifting others and helping them to be successful
Is empathic and can inspire others to follow her/his lead
Is able to translate vision and strategy into action
Is a great collaborator feeling comfortable working together with different characters and hierarchy levels
Would love to embark on a journey together with a group of colleagues who support and challenge each other to become better every day
Excellent English and Dutch/ German language skills
Experience in Special Cargo/Project Logistics is preferred but not compulsory.
Proven ability to resolve complex situations
Comfortable with ambiguity and able to think operationally and strategically.
Direct or indirect leadership skills is a plus
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Integrated Customer Experience Manager - A.P. Moller - Maersk 

Integrated Customer Experience Manager

You need a degree in Accounting, Excel expertise, finance process knowledge, stakeholder collaboration skills, adaptability, and a problem-solving mindset. Team player with strong computing skills needed.

You will manage collections, ensure timely cash inflow, generate reports, support peers, monitor communications, and escalate high-risk accounts, adhering to processes and controls.

Accounting & Tax

Chennai

<div>AR Collector
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What We Offer
A tailored onboarding and induction with access to a wide range of training schemes to help with your learning and development. Setting you up for success is important to us.
An annual bonus based on company performance.
Every colleague at Maersk has access to a fantastic range of wellbeing, mental health support and financial advice through our Employee Assistance Program.
For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
Whilst the role is advertised as full-time, we would be happy to discuss possible flexible working options and what that might look like for you
Job Description:
Executes according to SLA's.
 
Has detailed understanding of processes and SOP's.
 
Adheres to controls.
 
Has ideas for improvements.
 
Informs Supervisor about any process issues.
Create and send SOA&rsquo;s to customers in a timely and accurate manner and in line with customer CSOP&rsquo;s or global standard for SOA and send statements of accounts to clients
Collection efforts need to be taken for timely cash inflow, coordinate with internal team to resolve the issue on-time
Follow the collection consequence without any tolerance, should create/place the SOP for any process of collection
Support peers with technical or process related challenges during
 
process execution
Generate daily call lists for collectors ensuring that those customers who are highest risk are given a high priority.
Provide Cluster collection manager or Supervisor with daily, weekly and monthly reports on performance activity for collectors.
Maintain constant communication with other complimentary business units to ensure that collections team is meeting set KPI&rsquo;s
Review on-account payments and advise order to cash team of where payments should be applied based on outputs from C5 tool
Prepare additional information dependant on cluster specific requirements.
Ensure that high risk customers (based on debt ratios) are escalated to Sales and Cluster collections Managers for treatment.
Monitor payment application and supply relevant updates/updated statement of account to customers
Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
Monitor AFR releases and liaise with internal customer support functions to ensure payment is received and goods are released in a timely manner and in line with internal procedures
Liaise with in-country coordinator, sales persons where necessary.
Adhere to relevant legislation (Country/cluster specific)
Key Competencies:
1. Behavioral
Analytical &amp; Problem Solver
Proactive &amp; Innovative
Be a Team Player, a self motivated individual and accountable
Capable of adapting to different country specific environments.
Capable of working with a group of stakeholders as well as a specific manager.
Capable of working in a fast paced, performance oriented environment
Competent with Excel and fine understanding of Macros and high level of computing knowledge
Strong understanding of finance business.
Customer Service/Sales Orientation
Strong level of computing and reporting skills
2. Technical
University qualification &ndash; Accounting
Knowledge of Excel is a must.
Understanding of processes involved in Finance and Accounting.
Familiar with MS Office
Knowledge of MAERSK Systems preferred but not required
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

AR Collector
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What We Offer
A tailored onboarding and induction with access to a wide range of training schemes to help with your learning and development. Setting you up for success is important to us.
An annual bonus based on company performance.
Every colleague at Maersk has access to a fantastic range of wellbeing, mental health support and financial advice through our Employee Assistance Program.
For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
Whilst the role is advertised as full-time, we would be happy to discuss possible flexible working options and what that might look like for you
Job Description:
Executes according to SLA's.

Has detailed understanding of processes and SOP's.

Adheres to controls.

Has ideas for improvements.

Informs Supervisor about any process issues.
Create and send SOA’s to customers in a timely and accurate manner and in line with customer CSOP’s or global standard for SOA and send statements of accounts to clients
Collection efforts need to be taken for timely cash inflow, coordinate with internal team to resolve the issue on-time
Follow the collection consequence without any tolerance, should create/place the SOP for any process of collection
Support peers with technical or process related challenges during

process execution
Generate daily call lists for collectors ensuring that those customers who are highest risk are given a high priority.
Provide Cluster collection manager or Supervisor with daily, weekly and monthly reports on performance activity for collectors.
Maintain constant communication with other complimentary business units to ensure that collections team is meeting set KPI’s
Review on-account payments and advise order to cash team of where payments should be applied based on outputs from C5 tool
Prepare additional information dependant on cluster specific requirements.
Ensure that high risk customers (based on debt ratios) are escalated to Sales and Cluster collections Managers for treatment.
Monitor payment application and supply relevant updates/updated statement of account to customers
Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
Monitor AFR releases and liaise with internal customer support functions to ensure payment is received and goods are released in a timely manner and in line with internal procedures
Liaise with in-country coordinator, sales persons where necessary.
Adhere to relevant legislation (Country/cluster specific)
Key Competencies:
1. Behavioral
Analytical & Problem Solver
Proactive & Innovative
Be a Team Player, a self motivated individual and accountable
Capable of adapting to different country specific environments.
Capable of working with a group of stakeholders as well as a specific manager.
Capable of working in a fast paced, performance oriented environment
Competent with Excel and fine understanding of Macros and high level of computing knowledge
Strong understanding of finance business.
Customer Service/Sales Orientation
Strong level of computing and reporting skills
2. Technical
University qualification – Accounting
Knowledge of Excel is a must.
Understanding of processes involved in Finance and Accounting.
Familiar with MS Office
Knowledge of MAERSK Systems preferred but not required
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

AR Collector - A.P. Moller - Maersk 

AR Collector

You must perform month-end accounting, pass journal entries, ensure IFRS compliance, manage reconciliations, coordinate audits, and uphold corporate governance and control frameworks.

You will manage month-end accounting, perform reconciliations, ensure compliance with IFRS, support audits, and maintain accurate financial reporting using SAP and other tools.

<div>Supports Control processes and production of high quality financial data
 
and reporting
1.Perform month end accounting and reporting activities complying with IFRS, using SAP, BW, OneStream, MS Excel and other process specific tools.
 
2.Pass journal entries for monthly basis for timely book close related to accruals and provisions
 
3.Ensuring correct accounting, controlling and reporting in SAP at all levels: GL, cost centre and Internal Order; monthly accruals postings.
 
4.Review, validate and update the accounting records, reporting and ensure those are compliant with the IFRS requirements.
 
5.Perform Balance Sheet reconciliation and ensure that liabilities are cleared on time &amp; no aged open items beyond SLA.
 
6.To ensure that adequate visibility of all items in the P&amp;L and Balance Sheet is provided to all stakeholders and deliver necessary management reports.
 
7.Coordination with internal and external auditors, as required.
 
8.Ensure the compliance of tax, legal and transfer pricing matters wherever applicable.
 
9.Ensure corporate governance policies and procedures are in place and up to date
 
10.Adherence to RICC control framework, perform controls attestation.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Supports Control processes and production of high quality financial data

and reporting
1.Perform month end accounting and reporting activities complying with IFRS, using SAP, BW, OneStream, MS Excel and other process specific tools.

2.Pass journal entries for monthly basis for timely book close related to accruals and provisions

3.Ensuring correct accounting, controlling and reporting in SAP at all levels: GL, cost centre and Internal Order; monthly accruals postings.

4.Review, validate and update the accounting records, reporting and ensure those are compliant with the IFRS requirements.

5.Perform Balance Sheet reconciliation and ensure that liabilities are cleared on time & no aged open items beyond SLA.

6.To ensure that adequate visibility of all items in the P&L and Balance Sheet is provided to all stakeholders and deliver necessary management reports.

7.Coordination with internal and external auditors, as required.

8.Ensure the compliance of tax, legal and transfer pricing matters wherever applicable.

9.Ensure corporate governance policies and procedures are in place and up to date

10.Adherence to RICC control framework, perform controls attestation.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Associate Finance Controller - A.P. Moller - Maersk 

<div>
 Supports Control processes and production of high quality financial data and reporting 
 
 1.Perform month end accounting and reporting activities complying with IFRS, using SAP, BW, OneStream, MS Excel and other process specific tools. 2.Pass journal entries for monthly basis for timely book close related to accruals and provisions 3.Ensuring correct accounting, controlling and reporting in SAP at all levels: GL, cost centre and Internal Order; monthly accruals postings. 4.Review, validate and update the accounting records, reporting and ensure those are compliant with the IFRS requirements. 5.Perform Balance Sheet reconciliation and ensure that liabilities are cleared on time &amp; no aged open items beyond SLA. 6.To ensure that adequate visibility of all items in the P&amp;L and Balance Sheet is provided to all stakeholders and deliver necessary management reports. 7.Coordination with internal and external auditors, as required. 8.Ensure the compliance of tax, legal and transfer pricing matters wherever applicable. 9.Ensure corporate governance policies and procedures are in place and up to date 10.Adherence to RICC control framework, perform controls attestation.
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
</div>

Maersk

Associate Finance Controller

You must be adaptable in dynamic environments, solve issues effectively, adjust strategies quickly, foster strong stakeholder relationships, and understand company operations and products deeply.

You will manage escalations with partners, ensure JWP compliance, oversee contingency plans, handle exceptions, support finance on reliability, and coordinate disputes within regional and global networks.

Business, Operations & Strategy

<div>RCC Regional Coordination Committee
Represent Maersk interests within Gemini at regional level through regional coordination and communication with Gemini Partners on Operational matters.
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
We Offer
A dynamic and supportive environment that fosters growth and development. At Maersk, you will have the chance to collaborate with a diverse team of professionals, and make a significant impact in the industry.
Key responsibilities
<ul><li>Act as first line of escalation with partner Cargo, Schedules, berthing optimization (often all at once) across services within and across regions'
</li><li>First level of operational escalation in region for shut outs, port emissions, cargo issues. Has a regional overview of cases and coordinates/ negotiates resolutions both internally and externally
</li><li>Act as a Subject Matter Expert (SME) on Joint Working Procedures (JWPs) to protect Maersk&rsquo;s interests - Ensure correct interpretation and application of JWPs through consultations with Ocean Fulfillment (OF) and Coastal Fulfillment (CF) teams.
</li><li>Take regional ownership of contingency handbooks and seasonal contingency negotiations with the Partner
</li><li>Handle exceptions and manage relationships with partners from both a regional and global perspective - Work closely with the Global Execution Center (GEC) and other Regional Coordination Centers (RCCs) to ensure consistent management practices.
</li><li>Support Regional/ HQ Finance on execution of Schedule reliability and short shipment penalty scheme between Maersk and HPL, as well as any schedule deviation verifications as required
</li><li>The RCC shall act as the first point of entry for disputes in reg. to allocation, scheduling of Vessels, Network Execution, contingencies, Non-Compliance with the Agreement and Crisis Management etc. and shall escalate to the &lsquo;HQ Network Committee&rsquo;, if required.
</li></ul>What are we looking for
<ul><li>Exceptional flexibility and responsiveness in dynamic environments
</li><li>Excels in identifying issues and implementing effective solutions.
</li><li>Thrives in changing conditions, quickly adjusting strategies and approaches.
</li><li>Builds strong, cooperative relationships with stakeholders at all levels.
</li><li>Possesses deep understanding of company operations and product offerings
</li></ul>#LI-FR1
As part of our pre-employment screening, we ask you to provide a VOG
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

RCC Regional Coordination Committee
Represent Maersk interests within Gemini at regional level through regional coordination and communication with Gemini Partners on Operational matters.
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
We Offer
A dynamic and supportive environment that fosters growth and development. At Maersk, you will have the chance to collaborate with a diverse team of professionals, and make a significant impact in the industry.
Key responsibilities
Act as first line of escalation with partner Cargo, Schedules, berthing optimization (often all at once) across services within and across regions'
First level of operational escalation in region for shut outs, port emissions, cargo issues. Has a regional overview of cases and coordinates/ negotiates resolutions both internally and externally
Act as a Subject Matter Expert (SME) on Joint Working Procedures (JWPs) to protect Maersk’s interests - Ensure correct interpretation and application of JWPs through consultations with Ocean Fulfillment (OF) and Coastal Fulfillment (CF) teams.
Take regional ownership of contingency handbooks and seasonal contingency negotiations with the Partner
Handle exceptions and manage relationships with partners from both a regional and global perspective - Work closely with the Global Execution Center (GEC) and other Regional Coordination Centers (RCCs) to ensure consistent management practices.
Support Regional/ HQ Finance on execution of Schedule reliability and short shipment penalty scheme between Maersk and HPL, as well as any schedule deviation verifications as required
The RCC shall act as the first point of entry for disputes in reg. to allocation, scheduling of Vessels, Network Execution, contingencies, Non-Compliance with the Agreement and Crisis Management etc. and shall escalate to the ‘HQ Network Committee’, if required.
What are we looking for
Exceptional flexibility and responsiveness in dynamic environments
Excels in identifying issues and implementing effective solutions.
Thrives in changing conditions, quickly adjusting strategies and approaches.
Builds strong, cooperative relationships with stakeholders at all levels.
Possesses deep understanding of company operations and product offerings
#LI-FR1
As part of our pre-employment screening, we ask you to provide a VOG
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Regional Coordination Committee (RCC) - A.P. Moller - Maersk 

Regional Coordination Committee (RCC)

You should have procurement experience, strong change management skills, project management expertise, stakeholder influence, digital transformation knowledge, and excellent communication abilities.

You will manage contracts, ensure compliance, drive performance, support renewals, optimize processes, and foster collaboration with stakeholders to maximize contract value and efficiency.

<div>Feeder Contract Manager
In Maersk Procurement, we are looking for a Feeder Contract Manager to join our Ocean Contract Management team in Europe, based in Rotterdam and reporting into EUR Head of Ocean Contract Management. You will be in a dynamic, exciting, and transforming environment, with the ability to contribute to Maersk&rsquo;s customer journey, supplier &amp; business experience, through Contract Management role.
We Offer
We offer an exciting opportunity to be a part of Europe Regional Ocean Contract Management team in Maersk. You will work with experienced and dedicated people in a regional team creating significant impact on performance of our contracts and ability to deliver on our targets. As part of your responsibilities, you will enable the business to take informed and contract conscious decisions, in compliance with contracted terms. You will be driving innovation of contracting processes, compliance &amp; data management on a regional level. You will be also a part of global Contract Management community representing the EUR region, develop global standards, and help to strengthen our global function. The high performance of our contracts has a direct impact on the quality of service with our customers and suppliers and thereby a key component of final customer experience. This is also an opportunity to work with our Global ESG, compliance, legal, process and digital / platforms teams to deliver on enterprise priorities.
Key Responsibilities
The scope of responsibilities will include ownership of our key strategic &amp; tactical contracts on communications, operationalization, performance, and compliance.
Contract Communication &amp; Operationalization
<ul><li>Create overall awareness about contracts content and general approach to execution based on contracted terms.
</li><li>Conducting contract handovers to ensure internal stakeholders understand relevant contractual terms and conditions.
</li><li>Accountable to ensure rate management systems &amp; contract visibility dashboards are timely maintained.
</li><li>Translating the contract into business usable format for execution of Service Level Agreements, payment terms, contract master data etc.
</li></ul>Performance Management &amp; Compliance
<ul><li>Drive contractual compliance by implementing action plans for non-compliant contracts in collaboration with procurement managers.
</li></ul><ul><li>Accountable to ensure contract renewals &amp; signature processes are done on time.
</li><li>Accountable to drive payment performance in collaboration with Procure to Pay teams.
</li><li>Responsible for development and maintenance of feeder performance KPI dashboard
</li><li>Establish and enforce clear alignment of roles and responsibilities for performance management across stakeholders, ensuring accountability and maximising performance outcomes.
</li><li>Ensure awareness about Legal and Compliance guidelines and policies, including but not limited to Global Authority Matrix. Actively identify and suggest areas for improvement, and clearly communicate and reinforce any changes in compliance guidelines related to sourcing processes.
</li><li>Identify opportunities to innovate, optimize and digitize contract performance management processes.
</li><li>Ensure that execution of Service Level Agreements, its governance &amp; compliance are in place and managed in accordance with contracted terms by our Sourcing &amp; Ocean Fulfilment teams and suppliers.
</li><li>Maximize contract value by providing visibility on contracted risk/opportunities and drive the outcomes with key stakeholders in Operations, Market &amp; Procurement teams.
</li><li>Ensure that improvements points on Service Level Agreements, contract value &amp; compliance from execution cycle of the contract incorporated into next cycle of renegotiation.
</li><li>Act as the focal point for contractual dispute escalation with suppliers during execution of the contracts
</li><li>Ensure that our ESG screening &amp; improvement plans with suppliers are performance managed and progress as per plans in alignment with Sourcing, Ocean Fulfilment &amp; Sustainable procurement teams.
</li><li>Drive continuous process improvement together with our suppliers and internal stakeholders.
</li><li>Accountable for coordination of the Terminal cost plans together with Terminal Sourcing team and Procurement Finance Business Partner during both budget period and month-on-month delivery of Gameplans.
</li><li>Support sourcing where and when required on additional contracting activities.
</li><li>Support to Head of Ocean Contract Management, Ocean &amp; Contract Management community to deliver on global Contract Management plans.
</li><li>Build close relations with global transformation teams members, global community and foster One Procurement Maersk mindset.
</li></ul>Who we are looking for:
<ul><li>Experience in procurement, business compliance and/or performance centred function
</li><li>Strongly demonstrated change management capabilities &amp; outcome-oriented mindset
</li><li>Project management experience
 </li><li>Proven capacity to influence and engage senior stakeholders independently, aligning their interests with strategic goals and achieving impactful results
</li><li>Background in digital transformation &amp; data management
</li><li>Ability to manage data, understand internal systems &amp; suggest digital solutions to manage performance of feeder category on regional level
</li><li>Experience with Procure to Pay processes is a benefit.
</li><li>Process / continuous improvement mindset.
</li><li>Ambassador of company values and collaboration teamwork behaviors in a visible manner.
</li><li>Ability to exercise impact without direct authority across stakeholders.
</li><li>Ability to constructively challenge the status quo with facts and data driven discussions.
</li><li>Excellent written and verbal communicator in English
</li><li>Extremely strong collaborator, and willing to go beyond just current job description.
</li><li>Marine Operational Background is a benefit.
</li><li>Experience with Digital procurement transformation is a benefit.
</li></ul>#LI-FR1
As part of our pre-employment screening, we ask you to provide a VOG
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Feeder Contract Manager
In Maersk Procurement, we are looking for a Feeder Contract Manager to join our Ocean Contract Management team in Europe, based in Rotterdam and reporting into EUR Head of Ocean Contract Management. You will be in a dynamic, exciting, and transforming environment, with the ability to contribute to Maersk’s customer journey, supplier & business experience, through Contract Management role.
We Offer
We offer an exciting opportunity to be a part of Europe Regional Ocean Contract Management team in Maersk. You will work with experienced and dedicated people in a regional team creating significant impact on performance of our contracts and ability to deliver on our targets. As part of your responsibilities, you will enable the business to take informed and contract conscious decisions, in compliance with contracted terms. You will be driving innovation of contracting processes, compliance & data management on a regional level. You will be also a part of global Contract Management community representing the EUR region, develop global standards, and help to strengthen our global function. The high performance of our contracts has a direct impact on the quality of service with our customers and suppliers and thereby a key component of final customer experience. This is also an opportunity to work with our Global ESG, compliance, legal, process and digital / platforms teams to deliver on enterprise priorities.
Key Responsibilities
The scope of responsibilities will include ownership of our key strategic & tactical contracts on communications, operationalization, performance, and compliance.
Contract Communication & Operationalization
Create overall awareness about contracts content and general approach to execution based on contracted terms.
Conducting contract handovers to ensure internal stakeholders understand relevant contractual terms and conditions.
Accountable to ensure rate management systems & contract visibility dashboards are timely maintained.
Translating the contract into business usable format for execution of Service Level Agreements, payment terms, contract master data etc.
Performance Management & Compliance
Drive contractual compliance by implementing action plans for non-compliant contracts in collaboration with procurement managers.
Accountable to ensure contract renewals & signature processes are done on time.
Accountable to drive payment performance in collaboration with Procure to Pay teams.
Responsible for development and maintenance of feeder performance KPI dashboard
Establish and enforce clear alignment of roles and responsibilities for performance management across stakeholders, ensuring accountability and maximising performance outcomes.
Ensure awareness about Legal and Compliance guidelines and policies, including but not limited to Global Authority Matrix. Actively identify and suggest areas for improvement, and clearly communicate and reinforce any changes in compliance guidelines related to sourcing processes.
Identify opportunities to innovate, optimize and digitize contract performance management processes.
Ensure that execution of Service Level Agreements, its governance & compliance are in place and managed in accordance with contracted terms by our Sourcing & Ocean Fulfilment teams and suppliers.
Maximize contract value by providing visibility on contracted risk/opportunities and drive the outcomes with key stakeholders in Operations, Market & Procurement teams.
Ensure that improvements points on Service Level Agreements, contract value & compliance from execution cycle of the contract incorporated into next cycle of renegotiation.
Act as the focal point for contractual dispute escalation with suppliers during execution of the contracts
Ensure that our ESG screening & improvement plans with suppliers are performance managed and progress as per plans in alignment with Sourcing, Ocean Fulfilment & Sustainable procurement teams.
Drive continuous process improvement together with our suppliers and internal stakeholders.
Accountable for coordination of the Terminal cost plans together with Terminal Sourcing team and Procurement Finance Business Partner during both budget period and month-on-month delivery of Gameplans.
Support sourcing where and when required on additional contracting activities.
Support to Head of Ocean Contract Management, Ocean & Contract Management community to deliver on global Contract Management plans.
Build close relations with global transformation teams members, global community and foster One Procurement Maersk mindset.
Who we are looking for:
Experience in procurement, business compliance and/or performance centred function
Strongly demonstrated change management capabilities & outcome-oriented mindset
Project management experience
 Proven capacity to influence and engage senior stakeholders independently, aligning their interests with strategic goals and achieving impactful results
Background in digital transformation & data management
Ability to manage data, understand internal systems & suggest digital solutions to manage performance of feeder category on regional level
Experience with Procure to Pay processes is a benefit.
Process / continuous improvement mindset.
Ambassador of company values and collaboration teamwork behaviors in a visible manner.
Ability to exercise impact without direct authority across stakeholders.
Ability to constructively challenge the status quo with facts and data driven discussions.
Excellent written and verbal communicator in English
Extremely strong collaborator, and willing to go beyond just current job description.
Marine Operational Background is a benefit.
Experience with Digital procurement transformation is a benefit.
#LI-FR1
As part of our pre-employment screening, we ask you to provide a VOG
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

A.P. Moller - Maersk

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