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Area Manager Operations Mgmt N&W

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Tata Steel

3mo ago

  • Job
    Part-time
    Expert Level
  • Construction & Surveying
    Engineering
  • Delhi

AI generated summary

  • You should have a degree in Civil/Mechanical/Structural Engineering and experience in contract management, quality assurance, operations efficiency, risk management, and construction processes.
  • You will implement and monitor contract management, quality systems, operational efficiency, risk management, cost reduction, IT support, and training programs while ensuring compliance and managing audits.

Requirements

  • Implementation, Review, and monitoring of Contract Management Process:
  • Develop a dashboard of key KPI’s to monitor performance for effective implementation of Contract Management Process.
  • Implement P-D-C-A process of continuous improvement on Cost, Quality, Delivery and Customer Satisfaction Index.
  • Implementation of Quality Management System at the Centres.
  • Ensure adherence to Quality Assurance Plan (QAP)
  • Conduct planned Quality Audits of various Centres.
  • Implement Quality Standards (Ex ISO 9001, ISO 14000 etc.)
  • Plan training and development program with TSL Quality Assurance team to improve in- process capability of these facilities.
  • Participate in Periodic monitoring and review of PQCDSM of the centre with the customers.
  • Implement TSL H&S Policies
  • Develop a process of regular internal H&S audit.
  • Develop a H&S Plan for the centre.
  • Implement 5S concept for management of housekeeping of the Centres.
  • Operations Management & Improving Operational Efficiency
  • Develop operational schedule based on OSP for each Centre.
  • Monitor RM stocks at various stock points.
  • Develop KPIs to monitor operational efficiencies.
  • Develop MIS to update order progress and advance information of deviation.
  • Risk Management & Prioritization
  • Ensure risk identification, risk analysis, risk evaluation, risk mitigation, and risk monitoring for each centre.
  • Guide site team/Vendors/Production partners and ensure Priorities of jobs sites are met based on requirements
  • Cost Reduction / Working Capital Management:
  • Study the cost elements and benchmark it with best in the Industry.
  • Develop cost reduction plans through automation/efficient processes.
  • Monitor age of the RM & FG stocks at each centre and coordinate with sales and LP planning team to ensure faster stock turnaround time.
  • IT Support
  • Support Centre’s Operation team with selection of appropriate IT infrastructure.
  • Implement necessary training in SAP processes and systems.
  • Resolve IT issues in consultation with central IT support team.
  • Support Centre with in understanding and supporting with various civil engineering software like CuBe+, AutoCAD, MS Office & BIM Managers.
  • Capability Development – Processing Infrastructure
  • Review and prepare gap analysis on operational capabilities.
  • Develop a time bound plan to develop required processing capabilities.
  • Take a sign-off of the plan and implement it in a time bound manner.
  • Periodically monitor the progress and report and compliance to Central Teams.
  • Capability Development – Human Resources
  • Support SPC’s management team in developing an appropriate organisation structure.
  • Develop a customised Training Plan through Training Need Survey Process and implement it at each SPC centre.
  • Audits and Stock Reconciliation, disposal of scrap and old stocks:
  • Plan and implement stock audits with Regional Finance Manager.
  • Close all the open audit observations in a time bound manner.
  • Support sales planning team in effective disposal of scrap/old stock.
  • Rejections and Customer Complaints:
  • Implement corrective and preventive actions at Centre based on customer /CCMP feedback.
  • Overall experience with deep knowledge on Centre operations, Business Development, Sales, Construction, Project management, Safety and Quality standards.
  • Construction, Commercial acumen, Project Management, Knowledge of sales processes, Analytical Skill, Professional Software Skills like CuBe+, AutoCAD, MS Office & BIM Managers
  • Degree in Civil/Mechanical/Structural Engineering (B.Tech /M.Tech) with experience in managing Construction Service centre

Responsibilities

  • Implementation, Review, and monitoring of Contract Management Process:
  • Develop a dashboard of key KPI’s to monitor performance for effective implementation of Contract Management Process.
  • Implement P-D-C-A process of continuous improvement on Cost, Quality, Delivery and Customer Satisfaction Index.
  • Implementation of Quality Management System at the Centres.
  • Ensure adherence to Quality Assurance Plan (QAP)
  • Conduct planned Quality Audits of various Centres.
  • Implement Quality Standards (Ex ISO 9001, ISO 14000 etc.)
  • Plan training and development program with TSL Quality Assurance team to improve in- process capability of these facilities.
  • Participate in Periodic monitoring and review of PQCDSM of the centre with the customers.
  • Implement TSL H&S Policies
  • Develop a process of regular internal H&S audit.
  • Develop a H&S Plan for the centre.
  • Implement 5S concept for management of housekeeping of the Centres.
  • Operations Management & Improving Operational Efficiency
  • Develop operational schedule based on OSP for each Centre.
  • Monitor RM stocks at various stock points.
  • Develop KPIs to monitor operational efficiencies.
  • Develop MIS to update order progress and advance information of deviation.
  • Risk Management & Prioritization
  • Ensure risk identification, risk analysis, risk evaluation, risk mitigation, and risk monitoring for each centre.
  • Guide site team/Vendors/Production partners and ensure Priorities of jobs sites are met based on requirements
  • Cost Reduction / Working Capital Management:
  • Study the cost elements and benchmark it with best in the Industry.
  • Develop cost reduction plans through automation/efficient processes.
  • Monitor age of the RM & FG stocks at each centre and coordinate with sales and LP planning team to ensure faster stock turnaround time.
  • IT Support
  • Support Centre’s Operation team with selection of appropriate IT infrastructure.
  • Implement necessary training in SAP processes and systems.
  • Resolve IT issues in consultation with central IT support team.
  • Support Centre with in understanding and supporting with various civil engineering software like CuBe+, AutoCAD, MS Office & BIM Managers.
  • Capability Development – Processing Infrastructure
  • Review and prepare gap analysis on operational capabilities.
  • Develop a time bound plan to develop required processing capabilities.
  • Take a sign-off of the plan and implement it in a time bound manner.
  • Periodically monitor the progress and report and compliance to Central Teams.
  • Capability Development – Human Resources
  • Support SPC’s management team in developing an appropriate organisation structure.
  • Develop a customised Training Plan through Training Need Survey Process and implement it at each SPC centre.
  • Audits and Stock Reconciliation, disposal of scrap and old stocks:
  • Plan and implement stock audits with Regional Finance Manager.
  • Close all the open audit observations in a time bound manner.
  • Support sales planning team in effective disposal of scrap/old stock.
  • Rejections and Customer Complaints:
  • Implement corrective and preventive actions at Centre based on customer /CCMP feedback.

FAQs

What is the primary role of the Area Manager Operations Management N&W?

The primary role involves the implementation, review, and monitoring of the Contract Management Process, alongside ensuring operational efficiency, quality standards, health and safety policies, and capability development at various centres.

What qualifications are required for this position?

A degree in Civil, Mechanical, or Structural Engineering (B.Tech / M.Tech) is required, along with experience in managing Construction Service Centres.

What key performance indicators (KPIs) will be monitored in this role?

The Area Manager will develop a dashboard of key KPIs related to cost, quality, delivery, operational efficiency, and customer satisfaction index.

Will there be opportunities for training and development?

Yes, the role includes planning training and development programs to enhance the in-process capability of facilities, in collaboration with the TSL Quality Assurance team.

What quality standards are to be implemented?

The Area Manager will implement various quality standards, including those from ISO 9001 and ISO 14000.

Is experience with IT systems important for this role?

Yes, the Area Manager must support the Centre’s operations team with appropriate IT infrastructure and provide training in SAP processes and systems.

How will operational efficiencies be monitored?

Operational efficiencies will be monitored through the development of KPIs and a Management Information System (MIS) that updates order progress and deviations.

What kind of audits will be conducted in this role?

Planned quality audits, internal health & safety audits, and stock audits will be conducted in coordination with the Regional Finance Manager.

How does this role contribute to risk management?

The Area Manager will ensure comprehensive risk identification, analysis, evaluation, mitigation, and monitoring at each centre.

Will the Area Manager be involved in managing customer complaints?

Yes, the Area Manager will implement corrective and preventive actions based on customer feedback and complaints.

What is the expected approach to cost reduction?

The Area Manager will study cost elements, benchmark them with industry standards, and develop cost reduction plans through automation and efficient processes.

Is knowledge of construction project management necessary for this position?

Yes, deep knowledge of construction, project management, and related processes is essential for effectively managing the operations of the Centre.

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Tata Steel

Together we make the difference

Energy
Industry
10,001+
Employees
1907
Founded Year

Mission & Purpose

Tata Steel is one of Europe's leading steel producers, with steelmaking in the UK and Netherlands, and manufacturing plants across Europe. The company supplies high-quality steel products to the most demanding markets, including construction and infrastructure, automotive, packaging and engineering. Tata Steel works with customers to develop new steel products that give them a competitive edge. The Tata Steel group is among the top global steel companies with an annual crude steel capacity of 33 million tonnes. It is one of the world's most geographically-diversified steel producers, with operations and a commercial presence across the world. The group’s turnover (excluding its South East Asia operations) in the year ending March 2019 was US $22.67 billion.

Benefits

  • Pension Plan