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Area Support Shop Manager (South Wales, Wye Valley and Gloucestershire)

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Oxfam

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Swansea, +2

AI generated summary

  • You need previous retail or operational management experience, an agile working style, and excellent communication and relationship-building skills.
  • You will create inclusive shop environments, allocate cover, build team relationships, maximize sales and Gift Aid, support KPIs, implement feedback frameworks, and engage with the local community.

Requirements

  • Previous retail or operational management experience
  • Agile and adaptable working style
  • Excellent communication and relationship-building skills

Responsibilities

  • Create and maintain inclusive, respectful, and safe environments in the shops.
  • Collaborate with Area Manager and shop managers to allocate shop cover effectively.
  • Build trusting relationships in each shop to maintain engaged and motivated teams.
  • Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
  • Deliver continuous improvement support against specific KPIs.
  • Develop and deliver a framework for feedback and handovers.
  • Actively contribute to the local community and wider Retail network.

FAQs

What is the primary purpose of the Area Support Shop Manager role?

The primary purpose of the Area Support Shop Manager role is to coordinate and provide operational support to Oxfam shops within a defined geographical area, ensuring uninterrupted trading and maximising income generation.

What geographic areas will the Area Support Shop Manager cover?

The Area Support Shop Manager will cover shops across Aberystwyth, Cardigan, Carmarthen, Swansea, Port Talbot, Cardiff, Penarth, Monmouth, Chepstow, Hay-on-Wye, Ross-on-Wye, Cheltenham, Cirencester, Stroud, and Gloucester.

Is travel required for this position?

Yes, extensive travel across the defined geographic region is required, and candidates need to be both willing and able to commit to this travel.

What qualifications are needed for the Area Support Shop Manager position?

Candidates should have previous retail or operational management experience, an agile and adaptable working style, and excellent communication and relationship-building skills.

How can I apply for the Area Support Shop Manager job?

You can apply online by uploading your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

What are the key responsibilities of the Area Support Shop Manager?

Key responsibilities include creating inclusive and respectful shop environments, collaborating with Area Manager and shop managers for cover allocation, maximizing Net Sales Contribution (NSC) and Gift Aid (GA), and actively contributing to the local community and wider Retail network.

Does Oxfam have a commitment to safeguarding?

Yes, Oxfam is committed to preventing unwanted behaviour at work and promoting the welfare of children, young people, and adults. All staff and volunteers are expected to share this commitment through Oxfam's code of conduct.

Are there any specific values that Oxfam promotes?

Oxfam promotes values of empowerment, accountability, and inclusiveness, and is committed to diversity and gender equality within the organisation.

Will I need to undergo background checks for this role?

Yes, all offers of employment will be subject to satisfactory references and appropriate screening checks, including criminal records and terrorism finance checks. The successful candidate will also undergo extensive background checking, including a Disclosure and Barring Service (DBS) check.

Is prior shop management experience beneficial for this role?

Yes, prior shop management experience is beneficial as this role serves as a potential stepping stone toward an area manager role and requires a strong understanding of retail operations.

A global movement of people who won't live with poverty.

Non-profit
Industry
5001-10,000
Employees
1942
Founded Year

Mission & Purpose

Oxfam is an organisation committed to combatting global poverty and injustice by providing humanitarian aid, advocating for equitable policies, and fostering sustainable development. Their overarching goal is to create a world where every individual can live with dignity, free from poverty and social inequality. Oxfam's fundamental purpose lies in championing fairness and empowering communities to overcome challenges such as poverty, inequality, and access to basic necessities, working towards a more just and equitable global society.

Culture & Values

  • Equality

    We believe everyone has the right to be treated fairly and to have the same rights and opportunities.

  • Empowerment

    We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.

  • Solidarity

    We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.

  • Inclusiveness

    We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.

  • Accountability

    We take responsibility for our action and inaction and hold ourselves accountable to the people we work with and for.

  • Courage

    We speak truth to power and act with conviction on the justice of our causes.