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Assessment Coordinator

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Richmond

AI generated summary

  • You must have a high school diploma or equivalent and experience in clerical duties.
  • You will assess callers' needs, schedule psychiatric assessments, triage patients, answer inquiries about treatment, and facilitate smooth admissions.

Requirements

  • High School degree or equivalent.
  • Must have experience with clerical duties.

Responsibilities

  • Clerk assess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs.
  • Clerk assists in scheduling initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care.
  • Clerk refers and triages patients to other sources of treatment when appropriate.
  • Clerk answers all inquiry calls regarding treatment and the facility, presents treatment options, documents calls and sets appointments for callers seeking treatment.
  • Clerk works with the business office to ensure smooth transition into the admission process.

FAQs

What is the work schedule for the Assessment Coordinator position?

The Assessment Coordinator position is full-time with 12-hour shifts during the day.

What type of services does Westpark Springs provide?

Westpark Springs specializes in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment.

What are the primary responsibilities of the Assessment Coordinator?

The primary responsibilities include assessing the needs of walk-in and phone callers, scheduling initial psychiatric assessments, triaging patients to other treatment sources, answering inquiry calls regarding treatment options, and collaborating with the business office for admissions.

What qualifications are required for the Assessment Coordinator role?

A high school degree or equivalent and experience with clerical duties are required for the Assessment Coordinator role.

What benefits are offered to full-time employees?

Full-time employees are offered affordable medical, dental, and vision plans, up to 16 days of PTO, 6 paid holidays, tuition reimbursement, a 401(k) retirement plan, flexible spending and health savings accounts, and access to UKG Wallet for earned wage access.

Is training provided for new hires in this position?

Specific training details are not mentioned in the job description, but it is common for healthcare organizations to provide training for new hires to ensure they are equipped to fulfill their roles.

How can applicants apply for the Assessment Coordinator position?

Applicants can submit their applications through the Westpark Springs career page or the Lifepoint Behavioral Health job portal.

What is the work environment like at Westpark Springs?

The work environment at Westpark Springs is described as collaborative, patient-centric, and focused on providing quality care to improve community health.

Are there opportunities for career advancement within the organization?

The job description encourages building a career that touches lives, indicating that there may be opportunities for advancement within the organization.

Is experience in behavioral health required for this position?

While behavioral health experience is not explicitly stated as a requirement, experience with clerical duties is needed, and any relevant experience in healthcare can be beneficial.

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