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Assistant General Manager

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Old Navy

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Saskatoon

AI generated summary

  • You need 2-4 years in retail management, strong communication skills, flexibility in scheduling, and the ability to lead, organize tasks, and meet compliance standards.
  • You will build teams, drive performance, execute sales strategies, coach staff, manage operations, ensure SOP adherence, and enhance customer experiences while promoting community engagement.

Requirements

  • A current or former retail employee with 2-4 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Driven by metrics to deliver results to meet business goals.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands.
  • Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.
  • Ensure all compliance standards are met.

Responsibilities

  • Build effective teams and drive a culture of high performance and engagement.
  • Support the execution of performance goals and developmental plans for store team.
  • Support strategies and processes using a customer-centric mindset to delivers results and drives store sales.
  • Recruit, hire, onboard, develop and lead a team of managers and employees.
  • Be accountable for team performance through teaching, coaching and providing feedback to build capabilities.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage an omni-channel to deliver a frictionless customer experience.

FAQs

What is the main responsibility of an Assistant General Manager at Old Navy?

The main responsibility of an Assistant General Manager is to work with the General Manager to create, execute, and maintain the store business plan while driving profitable sales growth through customer and product operations, merchandising, and talent development.

What qualifications are required for this position?

A current or former retail employee with 2-4 years of retail management experience and a high school graduate or equivalent are required for this position.

Is experience in retail management essential for applying?

Yes, 2-4 years of retail management experience is essential for applicants.

What are the working hours for this role?

The role requires a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.

What type of team do you need to build and lead?

You need to build and lead a high-performing team of managers and employees, fostering a culture of high performance and engagement.

Do Assistant General Managers have the opportunity to coach and mentor others?

Yes, Assistant General Managers are expected to teach, coach, and provide feedback to Assistant Managers, Leads, Experts, and Brand Associates.

Are there any physical requirements for this job?

Yes, employees should be able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.

What benefits does Old Navy provide to its employees?

Old Navy offers a range of benefits, including merchandise discounts, competitive paid time off plans, a registered retirement savings plan, employee stock purchase plan, and medical, dental, vision, and life insurance.

Does Old Navy value diversity in the workplace?

Yes, Old Navy is committed to fostering a diverse and inclusive environment of belonging and has received numerous awards for its commitment to equality and diversity.

Is travel required for this position?

Yes, the position may require travel as necessary.

Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.