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Assistant Gérant

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Foot Locker

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Brossard

AI generated summary

  • You need strong leadership skills, sales experience, confidence in customer interactions, problem-solving abilities, and flexibility for varied schedules. Integrity and motivation for results are essential.
  • You will coach your team to boost sales, ensure customer satisfaction, stay updated on products, and foster a positive work environment while collaborating with colleagues and management.

Requirements

  • Faire preuve de capacité de leadership avec au moins un an d’expérience dans un environnement de vente face aux clients
  • Être confiant et à l’aise pour entrer en contact avec les clients et leur offrir une expérience remarquable
  • Être motivé à atteindre des résultats excellents grâce à l’enthousiasme dans les interactions avec les clients et les articles de sport
  • Être ingénieux et polyvalent pour réagir à la demande et aux opportunités dans un environnement de distribution omni-canaux en évolution rapide
  • Avoir l’initiative de tâches et d’activité sans supervision nécessaire
  • Fortes capacités cognitives et compétences mathématiques, notamment en termes d’analyse des problèmes, de prise de décision et d’analyse financière
  • Niveau élevé d’éthique, de valeurs, d’intégrité et de confiance
  • Être disponible de manière flexible, y compris les nuits, week-end et vacances

Responsibilities

  • Coacher et motiver votre équipe pour accroître les ventes et assurer un excellent service client
  • Garantir un niveau élevé de satisfaction des clients en connaissant tous les produits proposés, et en s’associant avec les collègues pour fournir des services commerciaux d’excellence
  • Répondre aux attentes au niveau des ventes, de l’expérience client, du merchandising, de l’aspect visuel et de l’exploitation
  • Agir en tant que partenaire entre les clients, les collaborateurs chargés des ventes et la direction du magasin
  • Être capable d’apprendre et de partager l’expertise sur les produits et les tendances pour répondre aux besoins des clients
  • Tenir à jour la connaissance de tous les produits, ainsi que des produits et tendances à venir
  • Contribuer à un environnement de travail positif et inclusif

FAQs

What is the role of an Assistant Gérant?

The Assistant Gérant is responsible for coaching and training the team to enhance the customer experience, overseeing store operations, employee management, visual merchandising, and asset protection. They also take on managerial responsibilities in the absence of the store manager.

What qualifications are required for the Assistant Gérant position?

Candidates should have at least one year of experience in a customer-facing sales environment, strong leadership skills, confidence in customer interactions, motivation to achieve excellent results, and strong cognitive and mathematical abilities.

What are the key responsibilities of an Assistant Gérant?

Key responsibilities include coaching and motivating the team to increase sales, ensuring high customer satisfaction, meeting sales and operational expectations, acting as a liaison between customers and staff, and maintaining product knowledge.

Are there flexible working hours for this position?

Yes, the role requires flexibility, including availability for nights, weekends, and holidays.

What kind of benefits does the Assistant Gérant position offer?

Benefits include a 30-50% employee discount, paid time off, life, medical, and dental insurance, a defined contribution retirement plan, stock purchase plan, and opportunities for development and advancement.

How is performance measured for the Assistant Gérant?

Performance is measured by the ability to increase sales and maximize profits within a specific store.

Is experience in retail management necessary for this role?

While not explicitly stated, having at least one year of experience in a customer-facing sales environment, which can include retail management, is essential for the role.

Do we support training and development for employees in this position?

Yes, there are opportunities for development and advancement within the role.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.