You must have experience in a fast-paced customer-facing role, be highly organized, and be passionate about delivering great service while inspiring and leading a team.

You will support store operations by inspiring colleagues, delivering excellent customer service, assisting with various tasks, and ensuring safety while managing multiple functions.

Hospitality & Retail

United Kingdom

London

Large

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small.

We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.

Retail & Consumer Goods

Wickes

Retail

<p>Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.</p><p><strong>The Role...</strong></p><p>Similar to an Assistant Manager or Deputy Manager, an Operations Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.</p><p><strong>About you...</strong></p><p>You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.</p><p><strong>What we can offer you...</strong></p><p>As well as a very competitive salary, and a wide range of benefits including a 20% discount, we believe in helping our colleagues build their careers with Wickes. Therefore, we will ensure you are given the right training and skills to run your own store when the time comes. We offer Industry leading apprenticeship programmes that are open to everyone as well as development programmes to help you progress and ensure your customers and colleagues leave with a big smile.</p><p>We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.</p>

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.The Role...Similar to an Assistant Manager or Deputy Manager, an Operations Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.About you...You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.What we can offer you...As well as a very competitive salary, and a wide range of benefits including a 20% discount, we believe in helping our colleagues build their careers with Wickes. Therefore, we will ensure you are given the right training and skills to run your own store when the time comes. We offer Industry leading apprenticeship programmes that are open to everyone as well as development programmes to help you progress and ensure your customers and colleagues leave with a big smile.We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Assistant Manager - Wickes

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  Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
 </div>
 <div></div>
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  <b><br> The Role...</b>
 </div>
 <div>
   Similar to an Assistant Manager or Deputy Manager, an Operations Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
 </div>
 <div></div>
 <div>
  <b><br> About you...</b>
 </div>
 <div>
   You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
 </div>
 <div></div>
 <div>
  <b><br> What we can offer you...</b>
 </div>
 <div>
   As well as a very competitive salary, and a wide range of benefits including a 20% discount, we believe in helping our colleagues build their careers with Wickes. Therefore, we will ensure you are given the right training and skills to run your own store when the time comes. We offer Industry leading apprenticeship programmes that are open to everyone as well as development programmes to help you progress and ensure your customers and colleagues leave with a big smile.
 </div>
 <div></div>
 <div>
  <br> We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
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  <br> Vacancy reference #46798
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  <i><br> "Please contact us </i><i>here</i><i> if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"</i>
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Assistant Manager

Requirements

Responsibilities

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Wickes

Mission & Purpose