You must collaborate with the Shop Manager, lift 10kg, lead volunteers, delegate, provide excellent customer service, manage time, be IT literate, understand retail processes, and financial reports.

You will support the Shop Manager, lead the team, ensure excellent customer service, manage stock, delegate tasks, understand retail processes, and grasp basic financial reports.

Customer Relations

United Kingdom

Southampton

Age UK is a leading charity in the United Kingdom dedicated to supporting older people. The organisation provides a wide range of services, including information and advice, health and social care, and campaigns for older people's rights and well-being. Their ultimate mission is to help older individuals enjoy fulfilling lives, ensuring they receive the care and support they need. The purpose of Age UK is to improve the quality of life for older people by offering practical assistance, combating loneliness, and advocating for their needs and interests at both local and national levels.

Non-profit

Age UK

We exist to help older people when they need us the most. 💜 #ProudToBeAgeUK

<div>
 <div>
  <div>
   SHOP NAME
  </div>
  <div>
   <b>Portswood 1 </b>
  </div>
  <div>
   CONTRACT TYPE
  </div>
  <div>
   <b>Permanent </b>
  </div>
  <div>
   APPLY BY
  </div>
  <div>
   <b>13-Nov-2024 </b>
  </div>
  <div>
   SALARY
  </div>
  <div>
   <b>£11.59ph </b>
  </div>
  <div>
   JOB CATEGORY
  </div>
  <div>
   <b>Retail </b>
  </div>
  <div>
   WORKING PATTERN
  </div>
  <div>
   <b>3 days out of 7 </b>
  </div>
  <div>
   WEEKLY HOURS
  </div>
  <div>
   <b>21 hours </b>
  </div>
 </div>
 <p></p>
 <p><b>Age UK is recruiting!</b> With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.</p>
 <p>We have an exciting opportunity to join our fantastic <b>Portswood 1 </b>team as an <b>Assistant Manager</b>.</p>
 <p>Our amazing <b>Assistant Managers</b> support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.</p>
 <p>If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then <b>this may be the role for you!</b></p>
 <p><b> To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.</b></p>
 <p></p>
 <p>You will have:</p>
 <p></p>
 <ul>
  <li>The ability to work collaboratively and consultatively with the Shop Manager</li>
  <li>Ability to lift and carry bags of stock up to 10kg’s.</li>
  <li>Be able to lead a team of volunteers and staff</li>
  <li>Ability to delegate and coach staff</li>
  <li>Excellent customer services skills</li>
  <li>The ability to manage time under conflicting priorities</li>
  <li>IT literacy and numeracy skills</li>
 </ul>
 <p><b>Ideally you will also have:</b></p><br>
 <ul>
  <li>The ability to understand and establish successful retail processes</li>
  <li>Ability to understand basic financial reports</li>
  <li>Experience in a customer facing role</li>
 </ul>
 <p></p>
 <p>What we offer in return:</p>
 <p></p>
 <ul>
  <li>A 21 hour working week</li>
  <li>25 days holiday (pro-rata) + bank holiday allowance</li>
  <li>A generous pension – we will contribute 8%</li>
  <li>Great discounts and rewards through Blue Light Card and BenefitHub</li>
  <li>Life assurance, Bupa health cashback plan</li>
  <li>Tickets for Good – Free and discounted tickets for events</li>
 </ul>
 <p></p>
 <p>Additional Information</p>
 <p></p>
 <p>To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.</p>
 <p>All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.</p>
 <p>Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.</p>
 <p>Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.</p>
 <p>Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.</p>
 <p>Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.</p>
</div>
<p></p>


 
  
   SHOP NAME
  
  
   Portswood 1 
  
  
   CONTRACT TYPE
  
  
   Permanent 
  
  
   APPLY BY
  
  
   13-Nov-2024 
  
  
   SALARY
  
  
   £11.59ph 
  
  
   JOB CATEGORY
  
  
   Retail 
  
  
   WORKING PATTERN
  
  
   3 days out of 7 
  
  
   WEEKLY HOURS
  
  
   21 hours 
  
 
 
 Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
 We have an exciting opportunity to join our fantastic Portswood 1 team as an Assistant Manager.
 Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
 If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
  To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
 
 You will have:
 
 
  The ability to work collaboratively and consultatively with the Shop Manager
  Ability to lift and carry bags of stock up to 10kg’s.
  Be able to lead a team of volunteers and staff
  Ability to delegate and coach staff
  Excellent customer services skills
  The ability to manage time under conflicting priorities
  IT literacy and numeracy skills
 
 Ideally you will also have:
 
  The ability to understand and establish successful retail processes
  Ability to understand basic financial reports
  Experience in a customer facing role
 
 
 What we offer in return:
 
 
  A 21 hour working week
  25 days holiday (pro-rata) + bank holiday allowance
  A generous pension – we will contribute 8%
  Great discounts and rewards through Blue Light Card and BenefitHub
  Life assurance, Bupa health cashback plan
  Tickets for Good – Free and discounted tickets for events
 
 
 Additional Information
 
 To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
 All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
 Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
 Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
 Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
 Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.



Assistant Manager

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Age UK

Mission & Purpose