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Assistant Manager

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Wickes

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Peterborough

AI generated summary

  • You should have experience in a fast-paced customer environment, be highly organized, passionate about customer service, and capable of inspiring and leading your team.
  • You will inspire colleagues, enhance customer experiences, assist with store functions, handle deliveries, and ensure safety while addressing various issues during your shift.

Requirements

  • You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.
  • You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

Responsibilities

  • An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.

FAQs

What is the location of the Assistant Manager position?

The Assistant Manager position is located at Wickes, Forty Acre Road, Peterborough, PE1 5PS.

What are the working hours for this position?

The Assistant Manager role is permanent and full-time, requiring 39 hours of work per week.

What experience is required for this role?

You should have experience in running a fast-paced customer-facing environment and be able to handle a variety of tasks that each day at Wickes brings.

What salary can I expect as an Assistant Manager?

The salary for the Assistant Manager position starts from £26,680.00.

Are there any bonus opportunities in this role?

Yes, there is an opportunity for up to a 7.5% annual bonus and up to £300 per month in gain share bonuses.

What benefits does Wickes offer its employees?

Benefits include up to a 10% employer pension contribution, up to 35 days of annual leave (including 8 bank holidays), a 20% colleague discount, and various wellbeing benefits.

Is there support for flexible working arrangements?

Yes, Wickes aims to create an inclusive workplace and supports flexible working arrangements. You can discuss this during the application process.

What type of training or support is provided to Assistant Managers?

Wickes provides support to help you inspire and lead your team, ensuring you can deliver the best customer experience.

How does Wickes prioritize employee well-being?

Wickes places colleagues' well-being at the heart of everything they do and offers various financial and wellbeing benefits, including health schemes and life assurance.

Is there an application process for reasonable adjustments?

Yes, you can inform Wickes of any required reasonable adjustments during the application process or when invited to an interview.

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Wickes

Let's Do it Right

Retail & Consumer Goods
Industry
5001-10,000
Employees
1972
Founded Year

Mission & Purpose

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small. We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.