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Assistant Manager

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Pavers Shoes

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be an experienced Assistant Manager or Supervisor with a customer-focused approach, sales-driven mindset, team motivator, and readiness for a new challenge in a supportive environment.
  • You will assist the Store Manager in achieving sales targets, lead a customer-focused team, maintain store standards, and foster personal and team development.

Requirements

  • Are you an experienced Assistant Store Manager or Supervisor with a friendly customer centric style, looking for your next challenge?
  • Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family?
  • Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference?
  • We are looking for a driven individual with a passion for excellent customer service, who is ready for a new challenge, keen to learn and develop and can support a fun and welcoming environment to work and shop in!
  • This position is offered as a permanent full time role, working 37.5 hours over 5 days per week.
  • £12.75 per hour
  • Generous Staff Discount scheme, some of which can be shared with your family and friends!
  • Holiday Entitlement which increases with service.
  • Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in Service benefit.
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  • Access to wellbeing and financial support through RetailTRUST

Responsibilities

  • Work closely with the Store Manager to ensure that company targets, KPI’s, goals and standards are achieved. You will assist in the prioritisation and organisation of store activity to maximise sales
  • Working alongside the Store Manager to lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible
  • Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the Store Manager
  • Maintaining general store standards & cleanliness
  • Live and breathe Pavers DNA, always leading by example

FAQs

What is the working schedule for the Assistant Manager position?

The Assistant Manager position offers a permanent full-time role, working 37.5 hours over 5 days per week.

What is the hourly pay for the Assistant Manager role?

The hourly pay for the Assistant Manager role is £12.75.

What benefits do employees receive?

Employees receive a generous staff discount scheme, holiday entitlement that increases with service, company contribution pension, discretionary annual bonus scheme, death in service benefit, access to the Pavers Foundation, Pavers Academy, and wellbeing and financial support through RetailTRUST.

Is previous experience required for this role?

Yes, previous experience as an Assistant Store Manager or Supervisor is preferred, particularly with a focus on customer service.

What kind of company culture does Pavers promote?

Pavers promotes a friendly, customer-centric culture that values family and sustainability, with a focus on employee satisfaction and development.

How does Pavers demonstrate its commitment to sustainability?

Pavers has achieved Carbon Neutral status and maintains it annually, alongside contributing over £2.2 million through the Pavers Foundation to support vital causes in health, education, and community sectors.

What are the day-to-day responsibilities of an Assistant Manager?

Responsibilities include working with the Store Manager to achieve company targets, creating a customer first culture, motivating and developing team members, maintaining store standards, and leading by example.

Does Pavers offer any career development opportunities?

Yes, Pavers provides access to the Pavers Academy, which includes online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes for career development.

How does Pavers recognize employee contributions?

Pavers offers a discretionary annual bonus scheme, allowing recognition of employee performance and contributions to the business.

What type of work environment can I expect at Pavers?

Employees can expect a fun and welcoming environment where no two days are the same, fostering a strong team atmosphere and customer-centric service.

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Pavers Shoes

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service