Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Manager

image

Foot Locker

7d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You need 1+ year in customer sales, leadership skills, enthusiasm for customer engagement, adaptability, initiative, strong problem-solving and math skills, high ethics, and flexible availability.
  • You will coach your team to drive sales, ensure customer satisfaction, deliver on operational expectations, and maintain product knowledge while fostering a positive work environment.

Requirements

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays

Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

FAQs

What is the primary role of the Assistant Manager?

The primary role of the Assistant Manager is to lead the team in delivering an exceptional in-store Customer Experience while overseeing store operations, training, employee management, visual merchandising, and asset protection.

What qualifications are required for the Assistant Manager position?

The required qualifications include at least 1 year of experience in a customer-facing sales setting, strong leadership abilities, excellent customer engagement skills, resourcefulness, self-motivation, strong cognitive and mathematical skills, high ethical standards, and flexible availability.

Is prior retail experience necessary for this position?

Yes, at least 1 year of experience in a customer-facing sales setting is necessary for the Assistant Manager position.

What kind of schedule should I expect as an Assistant Manager?

The schedule for the Assistant Manager position includes flexible availability, which means working nights, weekends, and holidays may be required.

Will I receive training for the Assistant Manager role?

Yes, training is part of the Assistant Manager role, which involves coaching and motivating the team to enhance their sales and customer service skills.

Are there opportunities for career advancement in this role?

Yes, as an Assistant Manager, you will gain valuable leadership experience and skills that can lead to further advancement within the company.

What will be my main focus as an Assistant Manager?

Your main focus will be to drive sales, ensure high levels of customer satisfaction, and maintain operational and merchandising standards in the store.

How important is teamwork in this position?

Teamwork is crucial in this position as you will need to collaborate with co-workers to provide excellent sales service and contribute to a positive and inclusive work environment.

Will I have to manage the store in the absence of the Store Manager?

Yes, in the absence of the Store Manager, you will assume all managerial duties and responsibilities.

What products will I need to be knowledgeable about?

You will need to maintain an awareness of all product knowledge and be knowledgeable about current or upcoming products and trends to effectively assist customers.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.