FAQs
What is the role of an Assistant Shop Manager at Mind Retail?
The Assistant Shop Manager works alongside the Shop Manager and the wider shop team to deliver sales and profit targets for the shop, contributing to mental health support services funded by sales.
Do I need prior management experience to apply for this position?
No, management or supervisor level experience is not required. We welcome applicants who are eager to learn and committed to a career in retail.
What are the key responsibilities of the Assistant Shop Manager?
Key responsibilities include delivering excellent shop standards, outstanding customer service, leading and motivating the team, planning and prioritizing workloads, and taking full responsibility for the shop during the Shop Manager's absence.
What opportunities for personal and professional development are available?
The role offers development workshops, courses, and a comprehensive induction program, along with various qualifications and development programs to help build your career.
What benefits do Assistant Shop Managers receive?
Benefits include competitive pay aligned with the Real Living Wage, 25 days' paid holiday (pro-rata), staff discounts, access to an employee savings app, a pension scheme, and more.
How many shops does Mind Retail operate?
Mind Retail operates over 170 shops across England and Wales.
Are there any specific commitments to equality and diversity in the workplace?
Yes, Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
What is the process for safeguarding in this role?
The successful candidate will need to provide references and undertake an enhanced DBS check, along with a check of the Children's Barred List or 'Work with Adults' workforce check based on their role responsibilities.
Can I apply if I have no previous experience in retail?
Yes, applicants without previous retail experience are encouraged to apply, as long as they are enthusiastic and willing to learn.
Is it possible to apply for this position if I have a criminal record?
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974, which means that candidates with certain criminal records may need to disclose this information during the application process.