Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Manager (m/w/d)

image

Foot Locker

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Freiburg im Breisgau

AI generated summary

  • You need proven leadership in retail, customer focus, creativity, strong cognitive skills, integrity, and flexible availability, including evenings and weekends.
  • You will coach your team, ensure high customer satisfaction, implement sales and merchandising strategies, act as a liaison between customers and management, and maintain product knowledge.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications are required for the Assistant Manager position?

The ideal candidate should have at least 1 year of experience in a sales environment with customer contact, proven leadership abilities, strong cognitive and mathematical skills, and a high level of ethics, values, integrity, and trust.

Is previous retail experience necessary for this role?

Yes, candidates should have a minimum of 1 year of experience in a sales environment with customer interaction, preferably in a retail setting.

What are the primary responsibilities of the Assistant Manager?

The Assistant Manager will be responsible for coaching and motivating the team, ensuring customer satisfaction, implementing sales and merchandising strategies, acting as a liaison between customers and store management, and contributing to a positive work environment.

Is flexibility in availability required for this position?

Yes, candidates must have flexible availability, including evenings, weekends, and holiday periods.

How will performance be measured in this role?

Performance will be measured based on the ability to drive sales and maximize profit goals for the specific store while ensuring a high level of customer experience.

Will the Assistant Manager have to supervise the team in the absence of the Store Manager?

Yes, the Assistant Manager will take on all leadership responsibilities in the absence of the Store Manager.

Is knowledge of products and trends important for this role?

Yes, staying informed about product knowledge and current or future trends is crucial to effectively meet customer needs.

What kind of work environment can the Assistant Manager expect?

The Assistant Manager can expect a positive and inclusive work environment that encourages teamwork and collaboration.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.