Assistant Manager, PB&CB Supplier Management Office

RBC

14d ago

Applications are closed

Job
Full-time
Junior Level
Logistics
Business, Operations & Strategy
Toronto

Requirements

2+ years of experience in Quality Assurance or other analytical role, preferably within Third Party Risk, Supplier Management or equivalent areas.
Good organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure
Proven collaboration skills and able to build relationship with internal partners
Strong knowledge of RBC’s Enterprise Third Party Risk Management Policies and Standards
Ability to identify and utilize internal and external networks to influence situations and establish effective relationships
Solid prioritization and problem solving skills
Strong written and verbal communication skill Strong verbal and written communication skills, frequently interacting with Engagement Owners and other RBC employees
Technologically Self Sufficient, with solid MS Excel, Outlook, Word and PowerPoint skills
Proficiency with knowledge of, and experience working with various RBC systems/applications (e.g. SRMA, iValua)
Ability to work independently and efficiently with a high level of initiative and motivation

Responsibilities

The communication and implementation of programs (e.g. third party risk management, supplier relationship management) developed by 2nd Line of Defense and/or by relevant functional units to ensure compliance with third party risk management policies and standards
Monitoring for adherence to the requirements in the Enterprise Third Party Risk Management Policy (the Policy) and initiating quality control within the 1st Line of Defense, identifying gaps and opportunities for improvement
Supporting regulatory filings and responses in partnership with 2nd Line of Defense, where appropriate
Escalating significant issues and incidents to senior management and 2nd Line of Defense and participating in resolution as required
Maintaining awareness of the segment’s third party supplier inventory
Providing a list of outsourcing engagements to support a regulator register where required and maintain awareness of register ownership
Establishing segment and regional reporting on the effectiveness of third party risk management to senior management, and other stakeholders as required
Maintaining awareness of outsourcing regulatory requirements
Ensure PB&CB Lines of Businesses (LoBs) adhere to the Enterprise Third Party Risk Policy and applicable Standards through provision of guidance to BU on completion of Third Party Risk engagement assessments for certain assigned engagements using Archer - SRMA, including on-boarding, off-boarding, and continual monitoring of PB&CB Third Parties as required
Ensure monitoring activities are performed properly by EOs / Supplier Managers through ongoing supplier management routines including Performance Management Questionnaire reviews
Act as subject matter expert and provide guidance to stakeholders on the completion of engagement risk assessments and documentation within Archer – SRMA, best practices, and on the requirements of the Enterprise Third Party Risk Policy and applicable Standards
Support continuous improvement of Archer - SRMA enhancements through proactive feedback to Enterprise Third Party Risk
Support the business in the completion of SOC (Service Organizational Controls) reviews through facilitation and guidance
Ensure identified at-risk and overdue items are documented with action plans, tracked and reported for Certificate of Insurance, and SOC reviews
Provide Support as needed for Internal Audit reviews, Regulatory requests, incident management, remediations, etc.

FAQs

What is the role of the Assistant Manager, PB&CB Supplier Management Office?

The Assistant Manager is responsible for ensuring due diligence and monitoring activities for assigned Third Party Service engagements, providing guidance to Engagement Owners, supporting oversight activities, and validating monitoring activities related to Third Party Risk.

How many years of experience are required for this position?

A minimum of 2 years of experience in Quality Assurance or an analytical role related to Third Party Risk or Supplier Management is required.

What skills are essential for this role?

Essential skills include strong organizational abilities, collaboration skills, knowledge of RBC’s Enterprise Third Party Risk Management Policies, solid prioritization and problem-solving skills, and strong verbal and written communication skills.

What software proficiency is needed for this job?

Proficiency in MS Excel, Outlook, Word, and PowerPoint is required, along with experience in RBC systems/applications such as SRMA and iValua.

Is a specific educational background preferred for this position?

While specific educational qualifications are not explicitly mentioned, a college or university education, along with a project management designation, is considered a nice-to-have.

What opportunities for career growth does this role offer?

This role provides opportunities to take on progressively greater accountabilities and work within a dynamic, collaborative, and high-performing team.

How does RBC approach diversity and inclusion in the workplace?

RBC embraces diversity and inclusion to drive innovation and growth, committing to building equitable teams and tackling issues of inequity and systemic bias to support diverse talent.

What is the work location for this position?

The position is located at RBC WaterPark Place, 88 Queens Quay W, Toronto, Canada.

What is the employment type for this role?

This is a full-time, salaried position.

When is the application deadline for this job?

Applications will be accepted until 11:59 PM on December 14, 2024.

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