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Assistant Manager, Product Operations

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Gap Inc.

1mo ago

  • Job
    Full-time
    Entry Level
  • Toronto

AI generated summary

  • You should have experience in operations management, strong analytical skills, proficiency in data analysis tools, excellent communication abilities, and a passion for retail and product development.
  • You will support product operations by coordinating processes, managing inventory, analyzing performance data, and collaborating with teams to enhance product delivery and improve efficiency.

Requirements

  • - A current or former retail employee with 1-3 years of retail management experience.
  • - A high school graduate or equivalent.
  • - A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • - Passionate about retail and thrive in a fast-paced environment.
  • - Driven by metrics to deliver results to meet business goals.
  • - Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • - Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • - Able to utilize retail technology.
  • - Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • - Ability to travel as required.

Responsibilities

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

FAQs

What is the primary responsibility of the Assistant Manager, Product Operations at Gap?

The primary responsibility of the Assistant Manager is to drive profitable sales growth through customer and product operations, merchandising, and talent development, while supporting the execution of the store strategy to achieve performance goals.

What qualifications are required for this position?

Candidates should have 1-3 years of retail management experience, be a high school graduate or equivalent, and possess strong communication skills to effectively interact with customers and team members.

What are the key skills needed for success in this role?

Key skills include a customer-centric mindset, the ability to lead and inspire others through coaching and mentoring, proficiency with retail technology, and a metric-driven focus to meet business goals.

What kind of schedule can I expect if I get this job?

The role requires flexibility in scheduling to meet the needs of the business, which includes working holidays, evenings, overnight, and weekend shifts.

Is travel required for the Assistant Manager position?

Yes, the ability to travel as required is necessary for this role.

What benefits does Gap offer to employees in this position?

Employees are eligible for a merchandise discount, competitive paid time off plans, company match for donations and volunteer time, a retirement savings plan, employee stock purchase plan, medical, dental, vision, and life insurance, virtual health care, and maternity/parental top-up, among other benefits.

Does Gap provide training for new employees in this role?

Yes, part of the Assistant Manager’s responsibilities includes recruiting, hiring, and developing highly productive teams, which involves training and integrating new associates into the store.

How does Gap approach diversity and inclusion in the workplace?

Gap is committed to providing a workplace free from harassment and discrimination, fostering a diverse and inclusive environment, and has received recognition for its efforts in promoting equality and diversity.

What does it mean to perform Service Leader duties?

Performing Service Leader duties involves ensuring a high level of customer service is maintained while also overseeing operations to meet sales and performance goals.

Can you elaborate on the community involvement aspect mentioned in the job description?

Community involvement refers to actively engaging with the local community through initiatives and partnerships that support local causes, fostering a positive relationship between the brand and the community it serves.

Gap Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.