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Assistant Shop Manager - Didcot

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Helen & Douglas House

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Oxford

AI generated summary

  • You need keen attention to detail, strong IT and organizational skills, team management experience, retail background, flexibility for changing hours, and willingness to work weekends.
  • You will support shop operations, manage volunteers, enhance sales, deliver excellent customer service, and adapt to changing weekly schedules. Flexibility for weekend work is required.

Requirements

  • You will need a good eye for detail
  • Strong organisational and IT skills
  • Previous experience of managing staff teams in a variety of situations
  • Previous experience in mainstream or charity retail background
  • Flexibility is required as working patterns will change regularly
  • Willingness to work regular weekends

Responsibilities

  • You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so your previous experience in mainstream or charity retail background will help you hit the ground running. To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and previous experience of managing staff teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives. This is a permanent part-time role for 30 hours per week. The role will require you to work regular weekends. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.

FAQs

What are the working hours for the Assistant Shop Manager position?

The shop is open Monday to Saturday from 09:00 to 16:30, and the role will require regular weekend work.

Is this a full-time or part-time position?

This is a permanent part-time role for 30 hours per week.

What is the salary range for this role?

The salary for this position is £19,484.40 - £20,005.60 per annum pro rata.

Will I be working alone or as part of a team?

You will be working alongside a team of volunteers and will have support from the Shop Manager and Area Manager.

Will I receive training for this role?

You will receive support from the Shop Manager and Area Manager to help you achieve your objectives, and the organization also invests in your Continuous Professional Development.

Are there any benefits offered with this position?

Yes, benefits include 27 days holiday plus bank holidays, a group personal pension scheme, life assurance, eye care vouchers, and more.

What is the interview process like?

Interviews will be conducted virtually via Microsoft Teams, and you will receive interview questions in advance.

Is a background check required for this job?

Yes, a Disclosure and Barring Service check is required as part of the hiring process.

Does the organization have a commitment to diversity and inclusion?

Yes, the organization is committed to Equality, Diversity, and Inclusion and encourages applications from all areas of the community.

Can I earn additional days of annual leave?

Yes, there is a flexible annual leave policy that allows you to buy or sell up to 5 days of Annual Leave per year.

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Helen & Douglas House

Science & Healthcare
Industry
201-500
Employees
1982
Founded Year

Mission & Purpose

A home from home when you need it most Helen & Douglas House helps local families cope with the challenges of looking after a terminally ill baby or child who will die prematurely. Helen & Douglas House is a home from home for local terminally ill children and their families. We provide round-the-clock care in a warm, loving environment. We’re a comforting cocoon filled with laughter, a peaceful place where families can create happy memories in their last days, weeks, months or years together.