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Assistant Store Manager

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Age UK

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Kingston upon Hull
  • 5d left

AI generated summary

  • You must collaborate well, lift 10kg, lead and coach a team, excel in customer service, manage time, possess IT and numeracy skills, understand retail processes, and basic financial reports.
  • You will support the Shop Manager, lead and train staff and volunteers, provide excellent customer service, manage time efficiently, and handle stock up to 10kg while using IT and numeracy skills.

Requirements

  • The ability to work collaboratively and consultatively with the Shop Manager
  • Ability to lift and carry bags of stock up to 10kg’s.
  • Be able to lead a team of volunteers and staff
  • Ability to delegate and coach staff
  • Excellent customer services skills
  • The ability to manage time under conflicting priorities
  • IT literacy and numeracy skills
  • The ability to understand and establish successful retail processes
  • Ability to understand basic financial reports
  • Experience in a customer facing role

Responsibilities

  • The ability to work collaboratively and consultatively with the Shop Manager
  • Ability to lift and carry bags of stock up to 10kg’s.
  • Be able to lead a team of volunteers and staff
  • Ability to delegate and coach staff
  • Excellent customer services skills
  • The ability to manage time under conflicting priorities
  • IT literacy and numeracy skills

FAQs

What is the salary for the Assistant Store Manager position?

The salary for the Assistant Store Manager position is £12.06 per hour.

What is the working pattern for this role?

The working pattern is 4 days out of 7, with a total of 28 hours per week.

What is the closing date for applications?

The application deadline is 27-Dec-2024.

Is this position full-time or part-time?

This position is part-time, with 28 hours of work per week.

What skills are required for the Assistant Store Manager?

Required skills include teamwork and leadership abilities, excellent customer service skills, time management skills, and IT literacy.

What benefits does Age UK offer to Assistant Store Managers?

Benefits include 25 days of holiday (pro-rata), a generous pension contribution of 8%, discounts through Blue Light Card and BenefitHub, and life assurance, among others.

Can I apply if I am under 18 years of age?

No, applicants must be 18 years or older as the successful candidate will need to work independently in the shop.

Is there a commitment to diversity in the hiring process?

Yes, Age UK positively encourages applications from all backgrounds and aims to improve representation in its workforce, particularly from men and individuals from Black, Asian, and minority ethnic backgrounds.

Are interviews conducted on a rolling basis?

Yes, interviews will be conducted throughout the advertising process, so early applications are encouraged.

What is the expected job role of the Assistant Store Manager?

The Assistant Store Manager supports the Store Manager in all aspects of the business, oversees the team of Sales Assistants and volunteers, and ensures an exemplary shopping experience for customers.

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Age UK

We exist to help older people when they need us the most. 💜 #ProudToBeAgeUK

Non-profit
Industry
1001-5000
Employees
2009
Founded Year

Mission & Purpose

Age UK is a leading charity in the United Kingdom dedicated to supporting older people. The organisation provides a wide range of services, including information and advice, health and social care, and campaigns for older people's rights and well-being. Their ultimate mission is to help older individuals enjoy fulfilling lives, ensuring they receive the care and support they need. The purpose of Age UK is to improve the quality of life for older people by offering practical assistance, combating loneliness, and advocating for their needs and interests at both local and national levels.