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Assistant Store Manager

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Los Angeles

AI generated summary

  • You must have 2+ years of retail experience, a track record in sales/profit, strong team development skills, and the ability to lift 30+ pounds while standing for 8 hours.
  • You will train and coach associates, ensure customer service excellence, maintain visual standards, meet profitability goals, manage payroll, and uphold company policies while handling multiple tasks.

Requirements

  • * A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
  • * Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
  • * Personal computer and detailed report analysis
  • * High school education or equivalent preferred
  • * Some heavy lifting in excess of 30 pounds
  • * Scheduled shifts may require standing for a minimum of eight hours

Responsibilities

  • - Ensure all associates complete training per company guidelines
  • - Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
  • - Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
  • - Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
  • - Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
  • - Meet all payroll expectations
  • - Control company assets by meeting all loss prevention measures
  • - Execute and comply with all company policies and procedures
  • - Uses sound judgment when making decisions
  • - Excellent communication skills
  • - Acts with integrity and respect
  • - Adapts to changes required by the business
  • - Ability to handle multiple tasks simultaneously
  • - Assumes and completes other duties as assigned by supervisor

FAQs

What is the main responsibility of the Assistant Store Manager?

The main responsibility of the Assistant Store Manager is to oversee the customer experience, train and develop the store staff, lead by example on the selling floor, and maintain the store standards in both the selling floor and stockroom.

What experience is required for this position?

A minimum of two years of experience with a proven track record for driving sales and profit results, as well as experience in training and developing a team of individuals, is required for this position.

What are the salary expectations for this role?

The salary for the Assistant Store Manager position ranges from a minimum of $16.78 to a maximum of $24.00 per hour.

Are there any physical requirements for this position?

Yes, the position requires some heavy lifting in excess of 30 pounds and may involve standing for a minimum of eight hours during scheduled shifts.

What type of training will associates receive?

Associates will complete training per company guidelines, which includes ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an excellent customer experience.

Is customer service a priority in this role?

Yes, ensuring an excellent level of customer service is a top priority, and it is achieved through regular assessment, coaching, and follow-up with the team.

What kind of skills are necessary for this job?

Excellent communication skills, sound judgment, the ability to handle multiple tasks simultaneously, and a strong focus on integrity and respect are necessary skills for this position.

What should an Assistant Store Manager do if there are changes required by the business?

The Assistant Store Manager must adapt to the changes required by the business while continuing to fulfill their responsibilities.

Are there any specific tools or skills required for this role?

Yes, proficiency in personal computer use and detailed report analysis is required for effectively fulfilling the responsibilities of the Assistant Store Manager.

What additional responsibilities may the Assistant Store Manager have?

The Assistant Store Manager may assume and complete other duties as assigned by their supervisor.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.