FAQs
What is the primary responsibility of the Assistant Store Manager?
The primary responsibility of the Assistant Store Manager is to oversee the customer experience, train and develop store staff, lead by example on the sales floor, and maintain store standards in both the selling floor and stockroom.
What kind of training is expected for the store associates?
All associates are expected to complete training per company guidelines, including training in product knowledge, selling skills, visual merchandising, and customer experience.
How does the Assistant Store Manager ensure a high level of customer service?
The Assistant Store Manager ensures excellent customer service by executing and achieving consistent Customer Experience objectives through regular assessment, coaching, and follow-up with the team.
What are the sales and profitability expectations for the Assistant Store Manager?
The Assistant Store Manager is expected to meet or exceed profitability expectations for the store in areas such as sales, payroll, shrink, and conversion.
What are the operational effectiveness responsibilities?
Responsibilities include meeting all payroll expectations, controlling company assets by adhering to loss prevention measures, and executing all company policies and procedures.
Is previous management experience required for this position?
Yes, a minimum of two years of experience with a proven track record in driving sales and profit results, as well as training and developing a team, is required.
Are there physical demands associated with this job?
Yes, the role may require heavy lifting in excess of 30 pounds and scheduled shifts may involve standing for a minimum of eight hours.
How should applicants with disabilities proceed during the recruitment process?
Accommodations are available for applicants with disabilities. Interested candidates should contact the company for assistance in the recruitment process.
What qualifications are preferred for this role?
A high school education or equivalent is preferred, along with personal computer skills and detailed report analysis capabilities.
What qualities are important for an Assistant Store Manager?
Important qualities include sound judgment, excellent communication skills, integrity, respect, adaptability to changes, and the ability to handle multiple tasks simultaneously.