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Assistant Store Manager

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GUESS?, Inc.

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Winnipeg

AI generated summary

  • You need 2 years of sales experience, team development skills, PC proficiency, a high school diploma, the ability to lift over 30 pounds, and to stand for 8 hours during shifts.
  • You will oversee customer experience, train staff, maintain store standards, ensure excellent service, meet sales goals, manage payroll, control losses, and adapt to business changes.

Requirements

  • * Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
  • * Proficiency in personal computer use and detailed report analysis.
  • * High school education or equivalent preferred.
  • * Ability to perform heavy lifting in excess of 30 pounds.
  • * Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

  • The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
  • Ensure all associates complete training per company guidelines.
  • Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
  • Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Meet all payroll expectations.
  • Control company assets by meeting all loss prevention measures.
  • Execute and comply with all company policies and procedures.
  • Use sound judgment when making decisions.
  • Maintain excellent communication skills.
  • Act with integrity and respect.
  • Adapt to changes required by the business.
  • Ability to handle multiple tasks simultaneously.
  • Assume and complete other duties as assigned by the supervisor.

FAQs

What is the primary responsibility of the Assistant Store Manager?

The primary responsibility of the Assistant Store Manager is to oversee the customer experience, train and develop store staff, lead by example on the sales floor, and maintain store standards in both the sales floor and stockroom.

Who does the Assistant Store Manager report to?

The Assistant Store Manager reports to the Store Manager.

What are the essential functions of the Assistant Store Manager related to people development?

Essential functions related to people development include ensuring all associates complete training as per company guidelines, leading by example in training and development, and providing ongoing feedback and coaching on product knowledge, selling skills, and customer experience.

How does the Assistant Store Manager contribute to customer experience?

The Assistant Store Manager ensures an excellent level of customer service by consistently executing and achieving the Customer Experience through regular assessments, coaching, and follow-up with the team, while also maintaining visual merchandising standards and overall cleanliness.

What are the sales expectations for the Assistant Store Manager?

The Assistant Store Manager is expected to meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion.

What operational responsibilities does the Assistant Store Manager have?

Operational responsibilities include managing payroll expectations, controlling loss prevention measures, and ensuring compliance with all company policies and procedures.

What types of skills are important for the Assistant Store Manager role?

Important skills include sound judgment for decision-making, excellent communication skills, integrity and respect, adaptability to changes, multitasking abilities, and the willingness to complete additional duties as assigned by the supervisor.

What is the minimum experience required for applying to this position?

A minimum of two years of experience with a proven track record in driving sales and profit results, as well as training and developing a team, is required.

Is a relevant educational qualification required for the Assistant Store Manager position?

A high school education or equivalent is preferred for this position.

Are there any physical requirements for the Assistant Store Manager role?

Yes, the role requires the ability to perform heavy lifting in excess of 30 pounds and the ability to stand for a minimum of eight hours during scheduled shifts.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.