FAQs
What is the job title for this position?
The job title is Assistant Store Manager.
Who does the Assistant Store Manager report to?
The Assistant Store Manager reports to the Store Manager.
What are the main responsibilities of the Assistant Store Manager?
The main responsibilities include overseeing the customer experience, training and developing store staff, leading by example on the selling floor, and maintaining store standards in both the sales floor and stockroom.
How does the Assistant Store Manager contribute to people development?
The Assistant Store Manager ensures all associates complete training per company guidelines, leads by example, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer experience.
What is the priority in customer experience for this role?
The priority in customer experience is to ensure an excellent level of customer service at all times through regular assessment, coaching, and follow-up with the team.
What sales and profitability expectations must the Assistant Store Manager meet?
The Assistant Store Manager must meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
What are some operational effectiveness responsibilities of the Assistant Store Manager?
Responsibilities include meeting payroll expectations, controlling company assets by meeting loss prevention measures, and executing and complying with all company policies and procedures.
What skills are required for the Assistant Store Manager position?
Required skills include excellent communication, sound judgment, ability to adapt to changes, capacity to handle multiple tasks simultaneously, and acting with integrity and respect.
What is the minimum experience required for the Assistant Store Manager role?
A minimum of two years of experience with a proven track record in driving sales and profit results, as well as training and developing a team, is required.
Is a high school education required for this position?
A high school education or equivalent is preferred for the position.
What are the physical requirements for the Assistant Store Manager role?
The role may involve some heavy lifting in excess of 30 pounds and may require standing for a minimum of eight hours during scheduled shifts.
What is the salary range for the Assistant Store Manager position?
The salary range is between $17.40 and $24.00 per hour.