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Assistant Store Manager

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Age UK

Today

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Birmingham
  • 11d left

AI generated summary

  • You must collaborate with the Shop Manager, lift up to 10kg, lead volunteers, delegate, provide customer service, manage time, possess IT/numeracy skills, understand retail processes, and basic finances.
  • You will collaborate with the Shop Manager, lead and coach a team, manage stock, provide excellent customer service, prioritize tasks, and utilize IT and numeracy skills effectively.

Requirements

  • The ability to work collaboratively and consultatively with the Shop Manager
  • Ability to lift and carry bags of stock up to 10kg’s.
  • Be able to lead a team of volunteers and staff
  • Ability to delegate and coach staff
  • Excellent customer services skills
  • The ability to manage time under conflicting priorities
  • IT literacy and numeracy skills
  • The ability to understand and establish successful retail processes
  • Ability to understand basic financial reports
  • Experience in a customer facing role

Responsibilities

  • The ability to work collaboratively and consultatively with the Shop Manager
  • Ability to lift and carry bags of stock up to 10kg’s
  • Be able to lead a team of volunteers and staff
  • Ability to delegate and coach staff
  • Excellent customer services skills
  • The ability to manage time under conflicting priorities
  • IT literacy and numeracy skills

FAQs

What is the job title for this position?

The job title is Assistant Store Manager.

What is the contract type for this role?

This is a permanent contract.

What is the application deadline for this position?

The application deadline is 31-Dec-2024.

What is the hourly salary for this role?

The salary is £11.59 per hour.

How many hours per week will I work in this position?

The position requires 14 hours of work per week.

What is the working pattern for this role?

You will be expected to work 2 days out of 7.

Is prior retail experience required for this position?

While prior experience is preferred, candidates should have excellent customer service skills and the ability to lead a team.

What benefits does Age UK offer to employees in this role?

Benefits include 25 days of holiday (pro-rata), bank holiday allowance, a generous pension contribution of 8%, discounts through Blue Light Card and BenefitHub, life assurance, and access to Tickets for Good.

Is there a minimum age requirement for applicants?

Yes, candidates must be at least 18 years old due to the responsibilities of the role.

Are applications anonymized in the recruitment process?

Yes, all CVs are anonymized, but cover letters must have personal information removed before uploading.

Can I work in this role if I have a disability?

Yes, Age UK guarantees an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.

Does Age UK have a commitment to diversity in hiring?

Yes, Age UK is committed to equal opportunities and encourages applications from under-represented groups.

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Age UK

We exist to help older people when they need us the most. 💜 #ProudToBeAgeUK

Non-profit
Industry
1001-5000
Employees
2009
Founded Year

Mission & Purpose

Age UK is a leading charity in the United Kingdom dedicated to supporting older people. The organisation provides a wide range of services, including information and advice, health and social care, and campaigns for older people's rights and well-being. Their ultimate mission is to help older individuals enjoy fulfilling lives, ensuring they receive the care and support they need. The purpose of Age UK is to improve the quality of life for older people by offering practical assistance, combating loneliness, and advocating for their needs and interests at both local and national levels.