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Assistant Store Manager

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GUESS?, Inc.

Sep 18

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Delta

AI generated summary

  • You need 2+ years of retail experience, strong sales track record, team training skills, PC proficiency, ability to lift 30+ lbs, and to stand 8 hours during shifts. High school diploma preferred.
  • You will train and develop associates, ensure excellent customer service, maintain visual standards, meet profitability goals, control assets, and adapt to business changes while handling multiple tasks.

Requirements

  • Job Requirements
  • Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
  • Proficiency in personal computer use and detailed report analysis.
  • High school education or equivalent preferred.
  • Ability to perform heavy lifting in excess of 30 pounds.
  • Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

  • - Ensure all associates complete training per company guidelines.
  • - Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
  • - Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • - Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
  • - Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • - Meet all payroll expectations.
  • - Control company assets by meeting all loss prevention measures.
  • - Execute and comply with all company policies and procedures.
  • - Use sound judgment when making decisions.
  • - Maintain excellent communication skills.
  • - Act with integrity and respect.
  • - Adapt to changes required by the business.
  • - Ability to handle multiple tasks simultaneously.
  • - Assume and complete other duties as assigned by the supervisor.

FAQs

What is the primary role of the Assistant Store Manager?

The primary role of the Assistant Store Manager is to oversee the customer experience, train and develop store staff, lead by example on the selling floor, and maintain store standards in both the selling floor and stockroom.

What qualifications are required for this position?

A minimum of two years of experience with a proven track record in driving sales and profit results, as well as training and developing a team of individuals is required. A high school education or equivalent is preferred.

What are the essential functions involved in people development for this role?

Essential functions include ensuring all associates complete training per company guidelines and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an excellent customer experience.

How does the Assistant Store Manager contribute to customer experience?

The Assistant Store Manager ensures an excellent level of customer service is prioritized at all times by consistently assessing and coaching the team, as well as maintaining visual merchandising standards and the overall cleanliness of the store.

What responsibilities does the Assistant Store Manager have related to sales and profitability?

The Assistant Store Manager is responsible for meeting or exceeding profitability expectations for the store in areas such as sales, payroll, shrink, and conversion.

What specific skills are necessary for this position?

Skills necessary for this position include excellent communication skills, sound judgment for decision making, adaptability, multitasking abilities, and proficiency in personal computer use and detailed report analysis.

Are there any physical requirements for this job?

Yes, the position requires the ability to perform heavy lifting in excess of 30 pounds and the ability to stand for a minimum of eight hours during scheduled shifts.

What is the salary range for the Assistant Store Manager position?

The salary range for the Assistant Store Manager position is between $17.40 and $24.00 per hour.

What kind of experience is preferred for this role?

Experience in retail management, specifically in driving sales results and leading a team, is preferred.

Who does the Assistant Store Manager report to?

The Assistant Store Manager reports directly to the Store Manager.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.