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Assistant Store Manager

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Skechers

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Metzingen
  • Quick Apply

AI generated summary

  • You should be eager to create a fun, respectful work environment, communicate clear expectations, excel in customer service, and share passion for the brand. Retail experience is a plus.
  • You will enhance customer experiences, mentor staff, manage scheduling, ensure operational efficiency, act as a product expert, and oversee store openings and closings.

Requirements

  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable communicating expectations with store employees, sets clear expectations for the team.
  • Flexible and motivated to provide excellent customer service.
  • Creates excitement and shows passion for Skechers products and the brand.
  • Retail, restaurant, or hospitality experience is preferred but not required.

Responsibilities

  • Champion the brand.
  • Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
  • Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
  • Support new hire onboarding.
  • Assists with managing store scheduling needs, ensuring proper coverage for peak times.
  • Act as a product expert and serve as a brand ambassador for all things Skechers.
  • Ensure strong operational processes and routines that drive profitability and results.
  • Act as the expert on all store systems and processes including opening and closing of the POS.
  • May be responsible for the opening and closing of the store as needed.

FAQs

What is the main purpose of the Assistant Store Manager position?

The main purpose of the Assistant Store Manager position is to create a memorable customer experience while supporting day-to-day store operations, developing store employees, and acting as product and brand ambassadors for Skechers.

What are the key responsibilities of the Assistant Store Manager?

The key responsibilities include championing the brand, delivering exceptional customer experiences, assisting in developing store employees, managing store scheduling, acting as a product expert, ensuring strong operational processes, and may involve opening and closing the store.

What qualifications are preferred for this position?

Preferred qualifications include retail, restaurant, or hospitality experience, though it's not required. An ability to foster a respectful and fun work environment and strong communication skills are essential.

Is there a focus on employee development in this role?

Yes, the Assistant Store Manager plays a crucial role in developing store employees by coaching and mentoring them on product knowledge and customer service expectations.

Does Skechers value diversity in the workplace?

Yes, Skechers recognizes the importance and power of diversity within the business and ensures that their people processes are fair, transparent, and promote equality of opportunity for all employees and job applicants.

Are reasonable accommodations provided for employees with disabilities?

Yes, reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions of the role.

What qualities are important for the Assistant Store Manager to possess?

Important qualities include flexibility, motivation to provide excellent customer service, passion for Skechers products and the brand, and the ability to set clear expectations for store employees.

Is prior experience in a specific industry required for this position?

No, prior experience in retail, restaurant, or hospitality is preferred but not required for the Assistant Store Manager role at Skechers.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Skechers is a Fortune 500® company — a growth-oriented brand that designs, develops, and markets a diverse product portfolio of lifestyle and performance footwear, apparel and accessories for men, women and children around the globe. Skechers is focused on designing products that deliver style, comfort, innovation, and quality at a reasonable price.