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Assistant Store Manager

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GUESS?, Inc.

Sep 20

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Brampton

AI generated summary

  • You need 2+ years of driving sales, team training, strong PC skills, a high school diploma, ability to lift 30+ lbs, and stand for 8+ hours.
  • You will oversee customer experience, train staff, maintain store standards, ensure excellent service, and meet profitability goals while managing payroll and loss prevention activities.

Requirements

  • * A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
  • * Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
  • * Personal computer and detailed report analysis
  • * High school education or equivalent preferred
  • * Some heavy lifting in excess of 30 pounds
  • * Scheduled shifts may require standing for a minimum of eight hours

Responsibilities

  • The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
  • Ensure all associates complete training per company guidelines
  • Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
  • Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
  • Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
  • Meet all payroll expectations
  • Control company assets by meeting all loss prevention measures
  • Execute and comply with all company policies and procedures
  • Uses sound judgment when making decisions
  • Excellent communication skills
  • Acts with integrity and respect
  • Adapts to changes required by the business
  • Ability to handle multiple tasks simultaneously
  • Assumes and completes other duties as assigned by supervisor

FAQs

What are the primary responsibilities of the Assistant Store Manager?

The primary responsibilities include overseeing the customer experience, training and development of store staff, leading by example on the selling floor, and maintaining store standards in both the sales floor and stockroom.

What experience is required for this position?

A minimum of two years of experience with a proven track record in driving sales and profit results, as well as training and developing a team, is required.

How important is customer service in this role?

Customer service is a priority at all times, and the Assistant Store Manager is responsible for ensuring an excellent level of customer service through consistent execution and assessment.

What qualifications do I need for this job?

A high school education or equivalent is preferred, along with experience in sales, people development, and detailed report analysis.

Are there any physical requirements for this position?

Yes, the role may require heavy lifting in excess of 30 pounds and standing for a minimum of eight hours during scheduled shifts.

How does the company support the development of the store staff?

The Assistant Store Manager is responsible for leading by example, providing ongoing feedback and coaching on product knowledge, selling skills, and visual merchandising to ensure all associates complete their training.

What measures are taken to ensure operational effectiveness?

The Assistant Store Manager must meet payroll expectations, control company assets per loss prevention measures, and ensure compliance with all company policies and procedures.

Will I be required to handle multiple tasks simultaneously?

Yes, the ability to handle multiple tasks simultaneously is essential for this role.

Is there a focus on maintaining visual merchandising standards?

Yes, maintaining visual merchandising standards, as well as overall cleanliness and organization of both the sales floor and stockroom, is a key responsibility.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available for applicants with disabilities during the company's recruitment processes.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.