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Assistant Store Manager

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager.

Where is the location of the job?

The location of the job is Kingston upon Thames.

What type of contract is being offered?

The contract type is Full-Time Permanent.

What is the salary for this position?

The salary for this position is £28,080 per annum.

What are the store opening hours?

The stores are open seven days a week, including weekends and evenings, so flexibility is required.

What experience is preferred for this role?

Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is preferred.

What qualities are important for the Assistant Store Manager?

Important qualities include natural leadership skills, a passion for chocolate and customer service, and the ability to inspire and develop team members.

What kind of discounts do employees receive?

Employees receive a 50% unlimited staff discount on products and a 70% discount off a stay in the Hotel in St Lucia.

Is there an opportunity for flexible working?

Yes, the company is open to discussions around flexible working to support work-life balance.

What is the closing date for applications?

The closing date for applications is 17/11/2024.

How does Hotel Chocolat promote diversity and inclusion within the workplace?

Hotel Chocolat is committed to being an Equal Opportunity Employer, celebrating a diverse and inclusive culture, and welcoming individuals from all walks of life.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.