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Assistant Store Manager, Calvin Klein Halfweg Sugar City Outlet (Fixed Term Contract)

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PVH Corp.

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have supervisory experience in premium brands, effective people management, strong communication skills, a positive can-do attitude, and the ability to adapt quickly on the shop floor.
  • You will lead teams to boost sales, maintain visual standards, evaluate performance, recruit staff, analyze reports, and ensure exceptional customer service and store conditions.

Requirements

  • You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to cultivate belonging.
  • You collaborate to win and recognize and celebrate the contributions and achievements of others.
  • You are courageous in giving feedback that promotes positive behavioral change.
  • You adapt fast and work with pace.
  • You are energetic and inspire trust showing a clear presence on the shop floor.
  • You'll approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions.

Responsibilities

  • Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
  • Identify opportunities to grow the business and improve performance through collaborating with others.
  • Maintain corporate visual merchandising directives and standards for sales floor and back room.
  • Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
  • Partner with store management team to build on business opportunities and achieve company standards and objectives.
  • Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
  • Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
  • Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans.
  • Analyze store level reports and create action plans to improve results.
  • Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
  • Work with the Store Manager to build bench strength for key positions, including possible successors.
  • Participate in weekly management meetings alongside other staff meetings.
  • Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
  • Providing a great customer journey and achieving exemplary mystery shop results.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager at Calvin Klein Halfweg Sugar City Outlet on a Fixed Term Contract.

What kind of experience is required for this role?

Previous supervisory or specialist roles within a premium or luxury brand are required, along with people management experience.

What are the primary responsibilities of the Assistant Store Manager?

Responsibilities include leading store teams to generate sales, maintaining visual merchandising standards, building customer relationships, completing store walkthroughs, and assisting with recruitment and training.

What qualities does PVH look for in candidates for this position?

PVH seeks candidates who connect to consumers, act with purpose, communicate effectively, collaborate, adapt quickly, inspire trust, and make informed decisions.

What benefits does PVH offer to its associates?

PVH offers a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility for associates both at home and at work.

Is there a focus on diversity at PVH?

Yes, PVH is committed to fostering an inclusive and diverse community of associates, welcoming talent from every walk of life and not discriminating based on age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

What is the primary goal of the Assistant Store Manager?

The primary goal is to deliver exceptional customer experiences, drive sales and profits, and maintain high in-store standards in alignment with the brand's values.

Will the Assistant Store Manager need to communicate with other team members?

Yes, the Assistant Store Manager will partner with the store management team and communicate regularly with staff about sales goals and performance expectations.

Is there an opportunity for career advancement within PVH?

Yes, there are opportunities to build bench strength for key positions, including possible successors, and to grow within the organization.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.