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Assistant Store Manager (m/w/d) - Metzingen

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New Balance

5d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Metzingen, +1

AI generated summary

  • You should have a completed commercial training, 3+ years in retail, leadership experience, strong communication skills, a service mindset, and be flexible with German and English proficiency.
  • You will manage staff schedules, analyze KPIs, assist with training, ensure customer service, handle merchandising, process transactions, address complaints, and support inventory tasks and promotions.

Requirements

  • Erfolgreich abgeschlossene kaufmännische Berufsausbildung
  • Erste Berufserfahrung in einer Führungsposition
  • Mindestens 3 Jahre Erfahrung im Einzelhandel
  • Hohe Affinität für Sport und Fashion
  • Selbständige und eigenverantwortliche Arbeitsweise
  • Ausgezeichnete Kommunikationsfähigkeit
  • Hohe Serviceorientierung und Freude an der täglichen Arbeit mit anderen Menschen
  • Gute Deutsch- und Englischkenntnisse
  • Einsatzbereitschaft, Flexibilität &Teamfähigkeit (flexibler Einsatzplan, einschließlich Wochenende)

Responsibilities

  • Erstellung von Personaleinsatzplänen und Zeitnachweisen
  • Auswertung und Analyse verschiedener KPI’s
  • Enge Zusammenarbeit und Korrespondenz mit dem Retail Management
  • Übernahme von Verwaltungsaufgaben und Reportings
  • Einarbeitung und Schulung neuer Mitarbeiter
  • Gewährleistung eines optimalen Kundenservices
  • Aktive Kundenbetreuung mit individueller, kompetenter und freundlicher Beratung
  • Sicherstellung einer ansprechenden Präsentation unseres Warensortiments
  • Visual Merchandising mit verkaufsfördernder Warenpräsentation
  • Durchführung aller anfallenden Kassiervorgänge inkl. Kassenabschluss
  • Entgegennahme und Bearbeitung von Reklamationen
  • Mitwirkung bei Promotion- und Marketingaktionen im Store
  • Warenannahme, -kontrolle und -verarbeitung
  • Mitarbeit bei der Vorbereitung und Durchführung von Inventuren

FAQs

What is the job title for the position at New Balance in Metzingen?

The job title is Assistant Store Manager (m/w/d).

What are the primary responsibilities of the Assistant Store Manager?

The primary responsibilities include ensuring smooth store operations, managing sales, creating staff schedules, analyzing KPIs, collaborating with retail management, handling administrative tasks and reporting, and training new employees.

What qualifications are required for the Assistant Store Manager position?

Candidates must have a successfully completed commercial vocational training, initial leadership experience, at least 3 years of retail experience, a strong affinity for sports and fashion, excellent communication skills, and good German and English language proficiency.

Is experience in a leadership role necessary for this position?

Yes, the position requires initial experience in a leadership role.

What are the working conditions like for the Assistant Store Manager?

The working conditions involve a flexible work schedule, including weekends, within a dynamic and international team environment.

How does New Balance support its employees' growth and development?

New Balance offers a diverse and engaging work environment, encouraging passion for sport and the brand while focusing on employee training and development.

Where is the job located?

The job is located in Metzingen, Germany.

What kind of work environment can an employee expect at New Balance?

Employees can expect a dynamic, international, and motivating work environment with a focus on teamwork and a shared passion for sports.

How should candidates submit their applications for the Assistant Store Manager position?

Candidates are encouraged to submit their application documents, including their earliest possible start date and salary expectations, through the provided link.

Is customer service a key responsibility for the Assistant Store Manager?

Yes, ensuring optimal customer service and active customer support is a key responsibility of the Assistant Store Manager.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.