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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Sylt-Westerland

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Rituals

23d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Westerland

AI generated summary

  • You should have an authentic, optimistic personality, excellent communication skills in German, digital proficiency, a passion for beauty, and experience in staff leadership in a service-oriented role.
  • You will support daily store operations, manage customer service strategies, oversee team performance, handle sales goals, and represent the manager in various tasks including staffing and visual merchandising.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What is the work schedule for the Assistant Store Manager position?

The position is full-time, requiring 38 hours per week.

What duties will I be responsible for as an Assistant Store Manager?

You will support the Shop Manager in all store-related matters, represent the Shop Manager in daily operations, enhance store performance through customer service, and help manage sales and customer experience goals.

Are there opportunities for professional development?

Yes, we offer a high-quality leadership development program and various training opportunities for personal and professional growth, such as advancing to Shop Manager.

Is a specific level of experience required for this role?

Candidates should have a strong affinity for the beauty, cosmetics, or lifestyle industry and some experience in a similar leadership role within a service-oriented industry.

What qualifications do I need to have?

You should have excellent communication skills in German (very good) and basic English, a proactive mindset, strong digital tool proficiency, and the ability to work flexibly and responsibly.

What benefits can I expect as an employee of Rituals?

Benefits include an unlimited employment contract, holiday and Christmas bonuses, a 30% employee discount, a supportive work atmosphere, and various wellbeing initiatives.

Is there a requirement for language proficiency?

Yes, you need to have very good German language skills and basic English knowledge.

How does Rituals promote a diverse workplace?

Rituals embraces a culture of mutual respect and inclusivity, celebrating individuals with diverse backgrounds, identities, and abilities to ensure everyone feels engaged and valued.

What type of working environment can I expect at Rituals?

You can expect a warm and appreciative working atmosphere along with a unique company culture that fosters team spirit and individual recognition.

Is there flexibility in the working hours?

Yes, there are options for different working time models, including the possibility to have up to two Saturdays off per month.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!

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