Logo of Huzzle

Associate Analyst- Learning Operations- Hyderabad

image

Deloitte

2d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Hyderabad, +1

AI generated summary

  • You should be a graduate with 0-1.5 years in Learning Ops, excellent communication skills, basic Excel and PowerPoint knowledge, team-oriented, and able to manage tasks effectively.
  • You will support training operations, manage administrative tasks, ensure accuracy, communicate with stakeholders, prioritize work, and contribute to team initiatives effectively.

Requirements

  • Graduate/MBA/Post-Graduate
  • 0 to 1.5 years of relevant experience in a Learning/Backend Operations environment
  • Must have excellent verbal and written communication skills
  • Should have knowledge of email etiquette
  • Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering
  • Should have ability to team with others
  • Should be able to prioritize time and tasks
  • Should have basic knowledge of creating MS PowerPoint presentations
  • Experience with Virtual platforms like Zoom, Saba Meeting/Centra, MS Teams etc will be an added advantage
  • Should have experience of handling cases/tickets
  • Should have ability to interact well with internal clients and understand their requirement

Responsibilities

  • Provides support to the US Talent Development Learning operations, to serve the Offshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients.
  • Support administrative tasks and activities, manages systems, data entry
  • Communicate effectively with stakeholders and team lead
  • Ensure all tasks are done in a timely manner with Accuracy and Completeness
  • Perform the quality checks on the tasks before they are submitted to the client
  • Ownership and accountability towards process and assigned task
  • Time Management - Effective utilization of working hours with proper prioritization of work
  • Contribution and Involvement in Firm/Team initiatives
  • Continues collaboration effort towards common business goal

FAQs

What is the job title for this position?

The job title is Associate Analyst - Learning Operations.

Where is this position located?

This position is located in Hyderabad.

What are the primary responsibilities of the Associate Analyst in Learning Operations?

The primary responsibilities include providing administrative support to US Talent Development Learning operations, managing systems and data entry, ensuring timely and accurate completion of tasks, performing quality checks, and collaborating with stakeholders.

What are the shift timings for this role?

The shift timings for this role are from 2 PM to 11 PM.

What qualifications are required for this position?

A graduate/MBA/post-graduate degree is required, along with 0 to 1.5 years of relevant experience in a Learning/Backend Operations environment.

What skills are necessary for this role?

Required skills include excellent verbal and written communication, email etiquette, basic knowledge of Excel, teamwork abilities, and time management. Preferred skills include knowledge of creating MS PowerPoint presentations, experience with virtual platforms, and experience in handling cases/tickets.

Is there an opportunity for professional development in this role?

Yes, Deloitte offers opportunities for professional development through on-the-job learning experiences, formal development programs, and mentorship.

How does Deloitte support diversity and inclusion in the workplace?

Deloitte fosters a diverse, equitable, and inclusive culture that empowers employees to contribute their unique perspectives, promoting creativity and innovation.

Does this role involve interaction with internal clients?

Yes, this role involves interacting with internal clients to understand their requirements and provide appropriate solutions.

What is Deloitte’s purpose?

Deloitte’s purpose is to make an impact that matters for clients, people, and communities, focusing on sustainability, equity, and trust.

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.